Customer Service Representative Jobs in Louisiana

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 259 Jobs

Store Customer Service Specialist

  • New Orleans, LA
  • 11 days ago
  • New Orleans, LA
  • 11 days ago

The individual selected for this role will be expected to work at Store #707590, located at: 734 S. Carrollton Ave. New Orleans, LA 70118 This is a Full-time position. This position is essential...

Customer Service Representative - Industrial Division

  • Clinton, LA
  • 1 hour ago
  • Clinton, LA
  • 1 hour ago

We are seeking a Customer Service Representative to join our team and be part of our future growth....

Account Representative (Customer Service)

  • New Orleans, LA
  • 2 hours ago
  • New Orleans, LA
  • 2 hours ago

Laitram Machine Shop, L.L.C. has a position available for an Account Representative (Customer Service). Laitram Machine Shop, provides high-value machining and related services to the Laitram...

Store Customer Service Specialist

  • Sulphur, LA
  • 6 hours ago
  • Sulphur, LA
  • 6 hours ago

The individual selected for this role will be expected to work at Store #707399, located at: 1800 Patton St, Sulphur, LA 70665 This is a Part-time position. This position is essential to the...

Customer Service Representative (Loan Consultant I)

  • Alexandria, LA
  • 7 hours ago
  • Alexandria, LA
  • 7 hours ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Bilingual Customer Service Specialist (Spanish)

  • Lafayette, LA
  • 8 hours ago
  • Lafayette, LA
  • 8 hours ago

The individual selected for this role will be expected to work at Store #707368, located at: 215 Kaliste Saloom Rd, Lafayette, LA 70508. This is a Part-time position. Customer Service Specialists...

Customer Support Specialist I- HYBRID

  • Lafayette, LA
  • 10 hours ago
  • Lafayette, LA
  • 10 hours ago

Revvity | About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the...

Customer Service Representative

  • Monroe, LA
  • 10 hours ago
  • Monroe, LA
  • 10 hours ago

Advantage Resourcing has partnered with a Monroe, LA company seeking a Customer Service Representative to join their team....

Client Services Associate - Intern

  • Deridder, LA
  • 11 hours ago
  • Deridder, LA
  • 11 hours ago

AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our "Excellence Team" based in DeRidder, LA. The intern will assist with various administrative tasks within the...

Customer Service Associate - Dinner/Close Shift

  • Metairie, LA
  • 11 hours ago
  • Metairie, LA
  • 11 hours ago

Starting hiring pay at: $11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Cashier/Customer Service Representative

  • Grambling, LA
  • 15 hours ago
  • Grambling, LA
  • 15 hours ago

Cashier/Customer Service Representative Salary $30,744.57 - $35,744.57 Annually Location Grambling Job Type Full-Time Unclassified Job Number 202200284 Division Finance Department Controller's Office...

Customer Service Representative

  • Lafayette, LA
  • 16 hours ago
  • Lafayette, LA
  • 16 hours ago

Acadian Client Services has an immediate opening for a Customer Service Representative to join their team. Job Location: Lafayette, LA - This position is based in the office....

Customer Service Specialist - Baton Rouge

  • Baton Rouge, LA
  • 21 hours ago
  • Baton Rouge, LA
  • 21 hours ago

Based in Orlando, Florida, Massey Services is one of the nations largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating...

Customer Relations Specialist - REMOTE OPTION

  • Covington, LA
  • 21 hours ago
  • Covington, LA
  • 21 hours ago

center experience Physical Requirements: Willingness and ability to work after regularly scheduled hours as needed Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours...

Remote Work

Lead Customer Service Representative, Full or Part Time

  • Ponchatoula, LA
  • 21 hours ago
  • Ponchatoula, LA
  • 21 hours ago

Store 2723762: 15389 Hwy 22, Ponchatoula, Louisiana 70454 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Louisiana

Moving to Louisiana? Find some basic demographic data about Louisiana below.


Local
National
4,657,278
106,764

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Louisiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Louisiana offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Louisiana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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