Customer Service Representative Jobs in Bossier City, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 31 Jobs

Customer Service Representative, LA Department of Education

  • Bossier City, LA
  • 8 hours ago
  • Bossier City, LA
  • 8 hours ago

The Customer Service Representative (CSR)represents the Louisiana Office of Teaching and Learning, Division of Early Childhood Operations....

Retail Customer Service Cashier

  • Blanchard, LA (11 miles from Bossier City, LA)
  • 1 day ago
  • Blanchard, LA (11 miles from Bossier City, LA)
  • 1 day ago

Req ID: 453629 Address: I-49 Hwy 1 - NEC Blanchard, LA, 71107 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Representative

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 3 days ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 3 days ago

Class Title Customer Service Representative work activities are not further divided into separate classes Duties CUSTOMER SERVICE DIVISION Customer Service Representative work activities involve the...

Customer Service/Sales

  • Bossier City, LA
  • 6 days ago
  • Bossier City, LA
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Storage Customer Service Representative

  • Bossier City, LA
  • 8 days ago
  • Bossier City, LA
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Customer Service Representative

  • Doyline, LA (19 miles from Bossier City, LA)
  • 9 days ago
  • Doyline, LA (19 miles from Bossier City, LA)
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative, Bilingual -LA Depart of Revenue

  • Bossier City, LA
  • 12 days ago
  • Bossier City, LA
  • 12 days ago

The Customer Service Representative, Bilingual (CSRB) represents the Louisiana Department of Revenue (LDOR)....

Customer Service Sales Representative

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 12 days ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 12 days ago

6121 - Shreveport - 765 Brook Hollow Drive, Shreveport, Louisiana, 71105 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Customer Service Representative, LA Department of Revenue

  • Bossier City, LA
  • 14 days ago
  • Bossier City, LA
  • 14 days ago

The Customer Service Representative/Agent (CSR) represents the Louisiana Department of Revenue (LDOR)....

Pharmacy Customer Service Associate

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 16 days ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 16 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Attendant Customer Service Slots

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 17 days ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 17 days ago

Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the...

Seasonal Retail Sales Associate

  • Bossier City, LA
  • 27 days ago
  • Bossier City, LA
  • 27 days ago

What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Customer Service Representative - Onsite

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 30+ days ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 30+ days ago

Responsibilities Your Responsibilities As a customer service representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns....

Part-Time Ramp and Customer Service Agent

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 30+ days ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 30+ days ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at Shreveport Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...

Customer Service Rep(05287) - 5604 Hearne Ave

  • Shreveport, LA (5 miles from Bossier City, LA)
  • 30+ days ago
  • Shreveport, LA (5 miles from Bossier City, LA)
  • 30+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Demographic Data for Bossier City, LA

Moving to Bossier City, LA? Find some basic demographic data about Bossier City, LA below.


Local
National
77,037
1,926
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Bossier City, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bossier City, LA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bossier City, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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