Customer Service Representative Jobs in Plainfield, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 166 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Carmel, IN (23 miles from Plainfield, IN)
  • 8 hours ago
  • Carmel, IN (23 miles from Plainfield, IN)
  • 8 hours ago

Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...

Remote Work

Customer Service Representative

  • Avon, IN (5 miles from Plainfield, IN)
  • 22 hours ago
  • Avon, IN (5 miles from Plainfield, IN)
  • 22 hours ago

Customer Service Representative Indianapolis, IN Salary: $20.00 per hour / $40,300.00 annually When you grow, GEICO grows....

Customer Service Associate

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 23 hours ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 23 hours ago

Customer Service Representative Indianapolis, IN Salary: $20.00 per hour / $40,300.00 annually When you grow, GEICO grows....

Full or Part-Time Customer Service Team Member 29

  • Carmel, IN (23 miles from Plainfield, IN)
  • 23 hours ago
  • Carmel, IN (23 miles from Plainfield, IN)
  • 23 hours ago

Full or Part-Time Customer Service Team Member 29 1250 S Rangeline Rd, Carmel, IN 46032, USA Req #11 Sunday, February 23, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68

  • Whitestown, IN (24 miles from Plainfield, IN)
  • 8 days ago
  • Whitestown, IN (24 miles from Plainfield, IN)
  • 8 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68 6480 Center Dr, Whitestown, IN 46075, USA Req #164 Tuesday, March 4, 2025 Full-Time or Part-Time Day Team Member At Crew...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 12

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 13 days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 13 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 12 7060 Emblem Dr, Indianapolis, IN 46237, USA Req #93 Sunday, January 5, 2025 Full-Time or Part-Time Day Team Member At Crew...

Full or Part-Time Customer Service Team Member 5

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 13 days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 13 days ago

Full or Part-Time Customer Service Team Member 5 8252 Kelly Ln, Indianapolis, IN 46250, USA Req #9 Saturday, December 21, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 10

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 13 days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 13 days ago

Full or Part-Time Customer Service Team Member 10 3345 W 86th St, Indianapolis, IN 46268, USA Req #7 Monday, December 23, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 17

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 13 days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 13 days ago

Full or Part-Time Customer Service Team Member 17 10764 E US Hwy 36, Avon, IN 46123, 10764 East Us Highway 36, Avon, Indiana, United States of America Avon, IN, USA Req #36 Monday, February 17,...

Full or Part-Time Customer Service Team Member 58

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 13 days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 13 days ago

Full or Part-Time Customer Service Team Member 58 1501 E 86th St, Indianapolis, IN 46240, USA Req #114 Monday, February 10, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 19

  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 13 days ago
  • Indianapolis, IN (17 miles from Plainfield, IN)
  • 13 days ago

Full or Part-Time Customer Service Team Member 19 6221 N Keystone Ave, Indianapolis, IN 46220, USA Req #30 Tuesday, May 7, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 66

  • Lawrence, IN (21 miles from Plainfield, IN)
  • 13 days ago
  • Lawrence, IN (21 miles from Plainfield, IN)
  • 13 days ago

Full or Part-Time Customer Service Team Member 66 4405 N Franklin Rd, Lawrence, IN 46226, USA Req #94 Saturday, December 21, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 15

  • Carmel, IN (23 miles from Plainfield, IN)
  • 13 days ago
  • Carmel, IN (23 miles from Plainfield, IN)
  • 13 days ago

Full or Part-Time Customer Service Team Member 15 14837 Thatcher Ln, Carmel, IN 46032, USA Req #31 Monday, February 17, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 45

  • Bainbridge, IN (21 miles from Plainfield, IN)
  • 20 days ago
  • Bainbridge, IN (21 miles from Plainfield, IN)
  • 20 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 45 7127 East US Hwy 36, Avon, IN 46123, 7127 East US Highway 36, Avon, Indiana, United States of America Avon, IN, USA Req...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44

  • Brownsburg, IN (12 miles from Plainfield, IN)
  • 20 days ago
  • Brownsburg, IN (12 miles from Plainfield, IN)
  • 20 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44 1275 N Green St, Brownsburg, IN 46112, USA Req #63 Monday, February 17, 2025 Full-Time or Part-Time Day Team Member At...

Demographic Data for Plainfield, IN

Moving to Plainfield, IN? Find some basic demographic data about Plainfield, IN below.


Local
National
37,681
959
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Plainfield, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Plainfield, IN offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Plainfield, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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