Customer Service Representative Jobs in Indiana
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN
- 3 days ago
- Circle Buick GMC Hummer EV
- Highland, IN
- 3 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Client Service Advisor (Hybrid)
- General Insurance Services
- Michigan City, IN
- 6 days ago
- General Insurance Services
- Michigan City, IN
- 6 days ago
The CSA responds to incoming telephone calls, emails and postal mail in addition to quoting and processing applications of new/rewrite business and manages the renewal review process in an...
Customer Service Representative
- Multi-Color Corporation
- Scottsburg, IN
- 15 days ago
- Multi-Color Corporation
- Scottsburg, IN
- 15 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
Bilingual Retail Customer Service Specialist (Spanish)
- Zionsville, IN
- 13 days ago
- Zionsville, IN
- 13 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68
- Whitestown, IN
- 30+ days ago
- Whitestown, IN
- 30+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68 6480 Center Dr, Whitestown, IN 46075, USA Req #164 Tuesday, March 4, 2025 Full-Time or Part-Time Day Team Member At Crew...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 45
- Bainbridge, IN
- 45+ days ago
- Bainbridge, IN
- 45+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 45 7127 East US Hwy 36, Avon, IN 46123, 7127 East US Highway 36, Avon, Indiana, United States of America Avon, IN, USA Req...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35
- Zionsville, IN
- 45+ days ago
- Zionsville, IN
- 45+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35 10580 N Michigan Rd, Zionsville, IN 46077, USA Req #57 Friday, March 21, 2025 Full-Time or Part-Time Day Team Member At...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51
- Valparaiso, IN
- 30+ days ago
- Valparaiso, IN
- 30+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Tuesday, January 28, 2025 Full-Time or Part-Time Day Team Member At...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44
- Brownsburg, IN
- 45+ days ago
- Brownsburg, IN
- 45+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44 1275 N Green St, Brownsburg, IN 46112, USA Req #63 Monday, February 17, 2025 Full-Time or Part-Time Day Team Member At...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 59
- McCordsville, IN
- 45+ days ago
- McCordsville, IN
- 45+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 59 6963 W Broadway, McCordsville, IN 46055, USA Req #83 Sunday, March 9, 2025 Full-Time or Part-Time Day Team Member At Crew...
Full Time Customer Service Team Member 35 10580 N Michigan Rd, Zionsville, IN 46077, USA Req #176 Tuesday, February 18, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...
Full Time Customer Service Team Member 11650 Exit 5 Pkwy, Fishers, IN 46037, USA Req #190 Friday, January 17, 2025 Full-Time Team Member At Crew Carwash, our Purpose is to Create Smiles and...
Full or Part-Time Customer Service Team Member 36
- Noblesville, IN
- 7 hours ago
- Noblesville, IN
- 7 hours ago
Full or Part-Time Customer Service Team Member 36 13425 Tegler Dr, Noblesville, IN 46060, USA Req #61 Wednesday, February 12, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...
Full or Part-Time Customer Service Team Member 49
- Westfield, IN
- 7 hours ago
- Westfield, IN
- 7 hours ago
Full or Part-Time Customer Service Team Member 49 777 IN-32, Westfield, IN 46074, USA Req #58 Monday, February 17, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As...
Full or Part-Time Customer Service Team Member 47
- Bloomington, IN
- 7 hours ago
- Bloomington, IN
- 7 hours ago
Full or Part-Time Customer Service Team Member 47 3430 W 3rd St, Bloomington, IN 47404, USA Req #77 Friday, March 21, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Indiana
Highest Education Level
Customer Service Representatives in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Baking
- Customer Support
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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