Customer Service Representative Jobs in Indiana

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 429 Jobs

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51

Valparaiso, IN
5 days ago

Valparaiso, IN
5 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Tuesday, January 28, 2025 Full-Time or Part-Time Day Team Member At...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68

Whitestown, IN
7 days ago

Whitestown, IN
7 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68 6480 Center Dr, Whitestown, IN 46075, USA Req #164 Tuesday, March 4, 2025 Full-Time or Part-Time Day Team Member At Crew...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 12

Indianapolis, IN
11 days ago

Indianapolis, IN
11 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 12 7060 Emblem Dr, Indianapolis, IN 46237, USA Req #93 Sunday, January 5, 2025 Full-Time or Part-Time Day Team Member At Crew...

Full or Part-Time Customer Service Team Member 47

Bloomington, IN
11 days ago

Bloomington, IN
11 days ago

Full or Part-Time Customer Service Team Member 47 3430 W 3rd St, Bloomington, IN 47404, USA Req #77 Saturday, December 21, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part- Time Customer Service Team Member 30

Terre Haute, IN
11 days ago

Terre Haute, IN
11 days ago

Full or Part- Time Customer Service Team Member 30 5010 S US Hwy 41, Terre Haute, IN 47802, USA Req #29 Saturday, December 21, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 5

Indianapolis, IN
11 days ago

Indianapolis, IN
11 days ago

Full or Part-Time Customer Service Team Member 5 8252 Kelly Ln, Indianapolis, IN 46250, USA Req #9 Saturday, December 21, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 10

Indianapolis, IN
11 days ago

Indianapolis, IN
11 days ago

Full or Part-Time Customer Service Team Member 10 3345 W 86th St, Indianapolis, IN 46268, USA Req #7 Monday, December 23, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part Time Customer Service Team Member 31

Noblesville, IN
11 days ago

Noblesville, IN
11 days ago

Full or Part Time Customer Service Team Member 31 17115 Mercantile Blvd, Noblesville, IN 46060, USA Req #51 Thursday, February 20, 2025 At Crew Carwash, our Purpose is to Create Smiles and...

Full or Part-Time Customer Service Team Member 52

Greenwood, IN
11 days ago

Greenwood, IN
11 days ago

Full or Part-Time Customer Service Team Member 52 1151 S Park Dr, Greenwood, IN 46143, USA Req #70 Monday, February 17, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 17

Indianapolis, IN
11 days ago

Indianapolis, IN
11 days ago

Full or Part-Time Customer Service Team Member 17 10764 E US Hwy 36, Avon, IN 46123, 10764 East Us Highway 36, Avon, Indiana, United States of America Avon, IN, USA Req #36 Monday, February 17,...

Full or Part-Time Customer Service Team Member 58

Indianapolis, IN
11 days ago

Indianapolis, IN
11 days ago

Full or Part-Time Customer Service Team Member 58 1501 E 86th St, Indianapolis, IN 46240, USA Req #114 Monday, February 10, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 19

Indianapolis, IN
11 days ago

Indianapolis, IN
11 days ago

Full or Part-Time Customer Service Team Member 19 6221 N Keystone Ave, Indianapolis, IN 46220, USA Req #30 Tuesday, May 7, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 49

Westfield, IN
11 days ago

Westfield, IN
11 days ago

Full or Part-Time Customer Service Team Member 49 777 IN-32, Westfield, IN 46074, USA Req #58 Monday, February 17, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As...

Full or Part-Time Customer Service Team Member 67

Noblesville, IN
11 days ago

Noblesville, IN
11 days ago

Full or Part-Time Customer Service Team Member 67 14650 Umber Ave, Noblesville, IN 46062, USA Req #113 Saturday, February 1, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 66

Lawrence, IN
11 days ago

Lawrence, IN
11 days ago

Full or Part-Time Customer Service Team Member 66 4405 N Franklin Rd, Lawrence, IN 46226, USA Req #94 Saturday, December 21, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

View all 429 jobs

Demographic Data for Indiana

Moving to Indiana? Find some basic demographic data about Indiana below.

Median Age

Average Household Income

Home Value vs Household Income in Indiana

Local

National

Total Population

6,785,528

Number of Businesses

149,918

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Indiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Indiana offer the following education background

Bachelor's Degree

30.8%

High School or GED

27.5%

Associate's Degree

16.1%

Vocational Degree or Certification

12.9%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Indiana

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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