Customer Service Representative Jobs in East Chicago, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Gary, IN (6 miles from East Chicago, IN)
- 14 hours ago
- Gary, IN (6 miles from East Chicago, IN)
- 14 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote Work
- Circle Buick GMC Hummer EV
- Highland, IN (7 miles from East Chicago, IN)
- 13 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (7 miles from East Chicago, IN)
- 13 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53
- Saint John, IN (13 miles from East Chicago, IN)
- 20 days ago
- Saint John, IN (13 miles from East Chicago, IN)
- 20 days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53 9705 Wicker Ave, St John, IN 46373, USA Req #35 Monday, January 13, 2025 Full-Time or Part-Time Day Team Member At Crew...
- Merrillville, IN (13 miles from East Chicago, IN)
- 8 hours ago
- Merrillville, IN (13 miles from East Chicago, IN)
- 8 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
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Customer Service Representative
- Chicago, IL (20 miles from East Chicago, IN)
- 9 hours ago
- Chicago, IL (20 miles from East Chicago, IN)
- 9 hours ago
Store 4706711: 801 W Addison St, Chicago, Illinois 60613 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Olympia Fields, IL (15 miles from East Chicago, IN)
- 9 hours ago
- Olympia Fields, IL (15 miles from East Chicago, IN)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Concrete Dispatch & Customer Service Representative
- Mokena, IL (24 miles from East Chicago, IN)
- 11 hours ago
- Mokena, IL (24 miles from East Chicago, IN)
- 11 hours ago
Overview Dispatch & Customer Service Representative Salary: $51,000 - $64,000 Annually Summary: Are you ready to make a difference?...
Remote WorkAviation Front Desk Customer Service Representative
- Chicago, IL (20 miles from East Chicago, IN)
- 11 hours ago
- Chicago, IL (20 miles from East Chicago, IN)
- 11 hours ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Customer Service Representative - Orthopedic Clinic University of Illinois - Chicago
- Chicago, IL (20 miles from East Chicago, IN)
- 16 hours ago
- Chicago, IL (20 miles from East Chicago, IN)
- 16 hours ago
Customer Service Representative - Orthopedic Clinic Customer Service Representative - Orthopedic Clinic Hiring Department : Orthopedics Location : Chicago, IL USA Requisition ID : 1031441 FTE : 1 Work...
Customer Service Representative - FS
- Chicago, IL (20 miles from East Chicago, IN)
- 21 hours ago
- Chicago, IL (20 miles from East Chicago, IN)
- 21 hours ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative - Orthopedic Clinic
- Chicago, IL (20 miles from East Chicago, IN)
- 22 hours ago
- Chicago, IL (20 miles from East Chicago, IN)
- 22 hours ago
Customer Service Representative - Orthopedic Clinic Hiring Department : Orthopedics Location : Chicago, IL USA Requisition ID : 1031441 FTE : 1 Work Schedule : Monday - Friday 37.5 hours weekly Shift...
Part-Time Customer Service Representative - 6W Stepdown
- Chicago, IL (20 miles from East Chicago, IN)
- 22 hours ago
- Chicago, IL (20 miles from East Chicago, IN)
- 22 hours ago
Part-Time Customer Service Representative - 6W Stepdown Hiring Department : 6W Stepdown Location : Chicago, IL USA Requisition ID : 1031431 FTE :.6 Work Schedule : Saturday and Sunday 7am-7pm Shift...
Customer Service Project Leader
- Chicago, IL (20 miles from East Chicago, IN)
- 1 day ago
- Chicago, IL (20 miles from East Chicago, IN)
- 1 day ago
At a Glance Focal Point has an immediate opening for a Customer Service Project Leader to join our Customer Service team! This position will serve as the primary customer contact and project...
Client Services Representative - New AccountsNew
- Chicago, IL (20 miles from East Chicago, IN)
- 1 day ago
- Chicago, IL (20 miles from East Chicago, IN)
- 1 day ago
Client Services Representative - New Accounts at Interactive Brokers Chicago, IL Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Chicago, IL (20 miles from East Chicago, IN)
- 1 day ago
- Chicago, IL (20 miles from East Chicago, IN)
- 1 day ago
Summary** Posted: Mar 8, 2025 Role Number:**114438158** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple...
Demographic Data for East Chicago, IN
Moving to East Chicago, IN? Find some basic demographic data about East Chicago, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in East Chicago, IN
Highest Education Level
Customer Service Representatives in East Chicago, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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