Customer Service Representative Jobs in Rosemont, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Chicago, IL (13 miles from Rosemont, IL)
- 1 day ago
- Chicago, IL (13 miles from Rosemont, IL)
- 1 day ago
Company: Alaska Airlines The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Bilingual Customer Support Representative
- Chicago, IL (13 miles from Rosemont, IL)
- 8 days ago
- Chicago, IL (13 miles from Rosemont, IL)
- 8 days ago
*This position operates under the hours of M-F, 10AM - 7PM EST. Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. Were a technology company building the...
Part-time Customer Service Rep
- Lemont, IL (22 miles from Rosemont, IL)
- 6 hours ago
- Lemont, IL (22 miles from Rosemont, IL)
- 6 hours ago
Part-time Customer Service Rep Location Lemont, ILLINOIS, USCategory Customer Service/Call Center 04/17/2025 We are seeking a PART TIME Customer Service Representative for a well known trade show shipping...
Customer Service Representative, PT 2nd Shift
- Wheaton, IL (15 miles from Rosemont, IL)
- 6 hours ago
- Wheaton, IL (15 miles from Rosemont, IL)
- 6 hours ago
Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Technical Customer Service Representative
- Vernon Hills, IL (16 miles from Rosemont, IL)
- 6 hours ago
- Vernon Hills, IL (16 miles from Rosemont, IL)
- 6 hours ago
Technical Customer Service Representative Vernon Hills, IL Type: Contract-to-Hire Category: Administrative Salary: 25.00 Per Hour Reference ID: 10043667 Shortcut: 7kWEwJ Job Title: Technical Customer...
Customer Service Representative II
- Melrose Park, IL (6 miles from Rosemont, IL)
- 6 hours ago
- Melrose Park, IL (6 miles from Rosemont, IL)
- 6 hours ago
Customer Service Representative II Ceva Logistics - 3.4 Melrose Park, IL Job Details $22.27 - $31.80 an hour 5 hours ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance...
- Bloomingdale, IL (10 miles from Rosemont, IL)
- 6 hours ago
- Bloomingdale, IL (10 miles from Rosemont, IL)
- 6 hours ago
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services,...
Customer Service Associate - Temporary
- West Dundee, IL (22 miles from Rosemont, IL)
- 8 hours ago
- West Dundee, IL (22 miles from Rosemont, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02974) - 634 Northwest Highway
- Cary, IL (23 miles from Rosemont, IL)
- 10 hours ago
- Cary, IL (23 miles from Rosemont, IL)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Insurance Sales Agent - Customer Service
- Chicago, IL (13 miles from Rosemont, IL)
- 10 hours ago
- Chicago, IL (13 miles from Rosemont, IL)
- 10 hours ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $16 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Deerfield, IL (12 miles from Rosemont, IL)
- 10 hours ago
- Deerfield, IL (12 miles from Rosemont, IL)
- 10 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Associate - Temporary
- Hainesville, IL (24 miles from Rosemont, IL)
- 19 hours ago
- Hainesville, IL (24 miles from Rosemont, IL)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Whole Foods
- Northbrook, IL (8 miles from Rosemont, IL)
- 19 hours ago
- Northbrook, IL (8 miles from Rosemont, IL)
- 19 hours ago
We are immediately hiring for Meat Team Members!!Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with...
- Glen Ellyn, IL (12 miles from Rosemont, IL)
- 19 hours ago
- Glen Ellyn, IL (12 miles from Rosemont, IL)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Part Time
- Glen Ellyn, IL (12 miles from Rosemont, IL)
- 1 day ago
- Glen Ellyn, IL (12 miles from Rosemont, IL)
- 1 day ago
Customer Service Associate - Part Time Raising Cane's - 3.7 Glen Ellyn, IL Job Details Part-time $16 an hour 18 hours ago Benefits Paid training Disability insurance Health insurance Dental...
Demographic Data for Rosemont, IL
Moving to Rosemont, IL? Find some basic demographic data about Rosemont, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rosemont, IL
Highest Education Level
Customer Service Representatives in Rosemont, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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