Customer Service Representative Jobs in Plainfield, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 165 Jobs

Customer Service Representative

Naperville, IL (14 miles from Plainfield, IL)
24 days ago

Naperville, IL (14 miles from Plainfield, IL)
24 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Senior Inside Sales Team Manager

Naperville, IL (14 miles from Plainfield, IL)
24 days ago

Naperville, IL (14 miles from Plainfield, IL)
24 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Retail Customer Service Cashier

Mazon, IL (24 miles from Plainfield, IL)
7 hours ago

Mazon, IL (24 miles from Plainfield, IL)
7 hours ago

Req ID: 453242 Address: 12 W. Northbrook Drive Dwight, IL, 60420 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Part-time Customer Service Rep

Lemont, IL (15 miles from Plainfield, IL)
14 hours ago

Lemont, IL (15 miles from Plainfield, IL)
14 hours ago

Part-time Customer Service Rep Location Lemont, ILLINOIS, USCategory Customer Service/Call Center 04/17/2025 We are seeking a PART TIME Customer Service Representative for a well known trade show shipping...

Customer Service Representative, PT 2nd Shift

Wheaton, IL (20 miles from Plainfield, IL)
14 hours ago

Wheaton, IL (20 miles from Plainfield, IL)
14 hours ago

Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

Glen Ellyn, IL (22 miles from Plainfield, IL)
1 day ago

Glen Ellyn, IL (22 miles from Plainfield, IL)
1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

Elburn, IL (24 miles from Plainfield, IL)
1 day ago

Elburn, IL (24 miles from Plainfield, IL)
1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Part Time

Glen Ellyn, IL (22 miles from Plainfield, IL)
1 day ago

Glen Ellyn, IL (22 miles from Plainfield, IL)
1 day ago

Customer Service Associate - Part Time Raising Cane's - 3.7 Glen Ellyn, IL Job Details Part-time $16 an hour 18 hours ago Benefits Paid training Disability insurance Health insurance Dental...

Store Customer Service Specialist

Lisle, IL (17 miles from Plainfield, IL)
1 day ago

Lisle, IL (17 miles from Plainfield, IL)
1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Automotive Customer Service Technician

Westmont, IL (20 miles from Plainfield, IL)
1 day ago

Westmont, IL (20 miles from Plainfield, IL)
1 day ago

Champions Do More** At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of...

Customer Service Representative, PT 1st Shift

Wheaton, IL (20 miles from Plainfield, IL)
1 day ago

Wheaton, IL (20 miles from Plainfield, IL)
1 day ago

Customer Service Associate - Temporary

Warrenville, IL (17 miles from Plainfield, IL)
2 days ago

Warrenville, IL (17 miles from Plainfield, IL)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Automotive Customer Service Advisor

Joliet, IL (2 miles from Plainfield, IL)
2 days ago

Joliet, IL (2 miles from Plainfield, IL)
2 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service & Onboarding Rep

Oak Brook, IL (22 miles from Plainfield, IL)
2 days ago

Oak Brook, IL (22 miles from Plainfield, IL)
2 days ago

Job Description: Our world class customer experience begins with our team of Onboarding experts. Whether just starting with BestRx or setting up a new workstation, our team is here to help...

Customer Service Associate - Weekend Availability

Batavia, IL (19 miles from Plainfield, IL)
2 days ago

Batavia, IL (19 miles from Plainfield, IL)
2 days ago

Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

View all 165 jobs

Demographic Data for Plainfield, IL

Moving to Plainfield, IL? Find some basic demographic data about Plainfield, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Plainfield, IL

Local

National

Total Population

99,812

Number of Businesses

1,941

City Size

Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Plainfield, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Plainfield, IL offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Plainfield, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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