Customer Service Representative Jobs in Naperville, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Palatine, IL (24 miles from Naperville, IL)
- 9 days ago
- Palatine, IL (24 miles from Naperville, IL)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Oswego, IL (12 miles from Naperville, IL)
- 3 hours ago
- Oswego, IL (12 miles from Naperville, IL)
- 3 hours ago
Store 4706753: 1190 US Hwy 34, Oswego, Illinois 60543 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Montgomery, IL (12 miles from Naperville, IL)
- 3 hours ago
- Montgomery, IL (12 miles from Naperville, IL)
- 3 hours ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Lyons, IL (16 miles from Naperville, IL)
- 3 hours ago
- Lyons, IL (16 miles from Naperville, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Caesars Rewards Representative - Full Time (Swing Shift)
- Joliet, IL (16 miles from Naperville, IL)
- 11 hours ago
- Joliet, IL (16 miles from Naperville, IL)
- 11 hours ago
ESSENTIAL FUNCTIONS: Provides A level customer service while enthusiastically promoting the Caesars Rewards program. Greets and welcomes customers with a smile as a company representative. Serves...
Retail Sales Associate / Customer Service
- Geneva, IL (12 miles from Naperville, IL)
- 11 hours ago
- Geneva, IL (12 miles from Naperville, IL)
- 11 hours ago
Hiring immediately for a retail sales associate / customer service representative in the beauty industry....
- Schaumburg, IL (18 miles from Naperville, IL)
- 13 hours ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 13 hours ago
Client Service Representative Company: TEKsystems Location: Schaumburg, IL Date Posted: 3/12/25, 3:29 AM Description Provides administrative and operational support to Account Managers. The role...
Non-Mechanical Customer Service
- Schaumburg, IL (20 miles from Naperville, IL)
- 13 hours ago
- Schaumburg, IL (20 miles from Naperville, IL)
- 13 hours ago
Non-Mechanical Claims Customer Service Representative Answer incoming calls from customers, lenders, dealers, and insurance companies on claim status....
Automotive Customer Service Advisor
- Glendale Heights, IL (7 miles from Naperville, IL)
- 15 hours ago
- Glendale Heights, IL (7 miles from Naperville, IL)
- 15 hours ago
Automotive Service Advisor Byrider is growing! Automotive Customer Service Advisor opening! Great work hours, pay, benefits & career growth! Automotive Customer Service Advisor Rewards: $20.00 per...
Customer Service Associate - Temporary
- Palos Park, IL (15 miles from Naperville, IL)
- 1 day ago
- Palos Park, IL (15 miles from Naperville, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Warehouse Operations Customer Service Assistant
- Mount Prospect, IL (22 miles from Naperville, IL)
- 1 day ago
- Mount Prospect, IL (22 miles from Naperville, IL)
- 1 day ago
Warehouse Operations Customer Service Assistant 350 N Wolf Rd, Mt Prospect, IL 60056, USA Req #5953 Tuesday, March 11, 2025 OnTrac is hiring an Operations Assistant Level 1! Are you eager to join...
- Lombard, IL (9 miles from Naperville, IL)
- 1 day ago
- Lombard, IL (9 miles from Naperville, IL)
- 1 day ago
un Cashier/customer service (Lombard) Sugar dose Roosevelt rd near Myers's rd compensation: We pay 16-20$/hour depends on the experience/position employment type: experience level: mid level job...
Customer Service Associate - Dinner/Close Shift
- Glen Ellyn, IL (7 miles from Naperville, IL)
- 1 day ago
- Glen Ellyn, IL (7 miles from Naperville, IL)
- 1 day ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Associate - Nights/Weekends
- Shorewood, IL (16 miles from Naperville, IL)
- 1 day ago
- Shorewood, IL (16 miles from Naperville, IL)
- 1 day ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Seasonal Retail Sales Associate
- Carol Stream, IL (9 miles from Naperville, IL)
- 2 days ago
- Carol Stream, IL (9 miles from Naperville, IL)
- 2 days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Demographic Data for Naperville, IL
Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Naperville, IL
Highest Education Level
Customer Service Representatives in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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