Customer Service Representative Jobs in Mokena, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (22 miles from Mokena, IL)
- 5 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (22 miles from Mokena, IL)
- 5 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Part-time Customer Service Rep
- Lemont, IL (11 miles from Mokena, IL)
- 6 hours ago
- Lemont, IL (11 miles from Mokena, IL)
- 6 hours ago
Part-time Customer Service Rep Location Lemont, ILLINOIS, USCategory Customer Service/Call Center 04/17/2025 We are seeking a PART TIME Customer Service Representative for a well known trade show shipping...
- Glen Ellyn, IL (24 miles from Mokena, IL)
- 19 hours ago
- Glen Ellyn, IL (24 miles from Mokena, IL)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Part Time
- Glen Ellyn, IL (24 miles from Mokena, IL)
- 1 day ago
- Glen Ellyn, IL (24 miles from Mokena, IL)
- 1 day ago
Customer Service Associate - Part Time Raising Cane's - 3.7 Glen Ellyn, IL Job Details Part-time $16 an hour 18 hours ago Benefits Paid training Disability insurance Health insurance Dental...
Store Customer Service Specialist
- Lisle, IL (20 miles from Mokena, IL)
- 1 day ago
- Lisle, IL (20 miles from Mokena, IL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Automotive Customer Service Technician
- Westmont, IL (18 miles from Mokena, IL)
- 1 day ago
- Westmont, IL (18 miles from Mokena, IL)
- 1 day ago
Champions Do More** At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of...
- Elmhurst, IL (24 miles from Mokena, IL)
- 1 day ago
- Elmhurst, IL (24 miles from Mokena, IL)
- 1 day ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Automotive Customer Service Advisor
- Joliet, IL (17 miles from Mokena, IL)
- 2 days ago
- Joliet, IL (17 miles from Mokena, IL)
- 2 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service & Onboarding Rep
- Oak Brook, IL (18 miles from Mokena, IL)
- 2 days ago
- Oak Brook, IL (18 miles from Mokena, IL)
- 2 days ago
Job Description: Our world class customer experience begins with our team of Onboarding experts. Whether just starting with BestRx or setting up a new workstation, our team is here to help...
Customer Service Maintenance Technician
- East Chicago, IN (24 miles from Mokena, IL)
- 2 days ago
- East Chicago, IN (24 miles from Mokena, IL)
- 2 days ago
Job Overview: We are seeking Customer Service Maintenance Technician who will be responsible for safely maintaining/servicing (with occasionally installing/removing) of various types of bulk...
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (14 miles from Mokena, IL)
- 3 days ago
- Burr Ridge, IL (14 miles from Mokena, IL)
- 3 days ago
As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
- Frankfort, IL (4 miles from Mokena, IL)
- 3 days ago
- Frankfort, IL (4 miles from Mokena, IL)
- 3 days ago
Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Schererville, IN (23 miles from Mokena, IL)
- 3 days ago
- Schererville, IN (23 miles from Mokena, IL)
- 3 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Registered Client Service Associate
- Naperville, IL (20 miles from Mokena, IL)
- 3 days ago
- Naperville, IL (20 miles from Mokena, IL)
- 3 days ago
Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative...
Customer Service Associate - Temporary
- Bridgeview, IL (14 miles from Mokena, IL)
- 3 days ago
- Bridgeview, IL (14 miles from Mokena, IL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Mokena, IL
Moving to Mokena, IL? Find some basic demographic data about Mokena, IL below.
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Salary for Customer Service Representative Jobs in Mokena, IL
Highest Education Level
Customer Service Representatives in Mokena, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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