Customer Service Representative Jobs in Mokena, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Bourbonnais, IL (23 miles from Mokena, IL)
- 11 days ago
- Bourbonnais, IL (23 miles from Mokena, IL)
- 11 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Circle Buick GMC Hummer EV
- Highland, IN (22 miles from Mokena, IL)
- 13 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (22 miles from Mokena, IL)
- 13 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53
- Saint John, IN (22 miles from Mokena, IL)
- 19 days ago
- Saint John, IN (22 miles from Mokena, IL)
- 19 days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53 9705 Wicker Ave, St John, IN 46373, USA Req #35 Monday, January 13, 2025 Full-Time or Part-Time Day Team Member At Crew...
Customer Service Representative
- Oswego, IL (24 miles from Mokena, IL)
- 3 hours ago
- Oswego, IL (24 miles from Mokena, IL)
- 3 hours ago
Store 4706753: 1190 US Hwy 34, Oswego, Illinois 60543 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Homewood, IL (10 miles from Mokena, IL)
- 3 hours ago
- Homewood, IL (10 miles from Mokena, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Caesars Rewards Representative - Full Time (Swing Shift)
- Joliet, IL (17 miles from Mokena, IL)
- 11 hours ago
- Joliet, IL (17 miles from Mokena, IL)
- 11 hours ago
ESSENTIAL FUNCTIONS: Provides A level customer service while enthusiastically promoting the Caesars Rewards program. Greets and welcomes customers with a smile as a company representative. Serves...
Customer Service Representative
- Matteson, IL (7 miles from Mokena, IL)
- 12 hours ago
- Matteson, IL (7 miles from Mokena, IL)
- 12 hours ago
Store 4706767: 4755 Vollmer, Matteson, Illinois 60443 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoons
- Bourbonnais, IL (23 miles from Mokena, IL)
- 14 hours ago
- Bourbonnais, IL (23 miles from Mokena, IL)
- 14 hours ago
Service Representative....
Automotive Customer Service Advisor
- Glendale Heights, IL (24 miles from Mokena, IL)
- 15 hours ago
- Glendale Heights, IL (24 miles from Mokena, IL)
- 15 hours ago
Automotive Service Advisor Byrider is growing! Automotive Customer Service Advisor opening! Great work hours, pay, benefits & career growth! Automotive Customer Service Advisor Rewards: $20.00 per...
Customer Service Associate - Temporary
- Palos Park, IL (9 miles from Mokena, IL)
- 1 day ago
- Palos Park, IL (9 miles from Mokena, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Wilmington, IL (18 miles from Mokena, IL)
- 1 day ago
- Wilmington, IL (18 miles from Mokena, IL)
- 1 day ago
Req ID: 458167 Address: 21624 W Alexander Farm Rd Wilmington, IL, 60481 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
- Lombard, IL (24 miles from Mokena, IL)
- 1 day ago
- Lombard, IL (24 miles from Mokena, IL)
- 1 day ago
un Cashier/customer service (Lombard) Sugar dose Roosevelt rd near Myers's rd compensation: We pay 16-20$/hour depends on the experience/position employment type: experience level: mid level job...
Customer Service Associate - Dinner/Close Shift
- Glen Ellyn, IL (24 miles from Mokena, IL)
- 1 day ago
- Glen Ellyn, IL (24 miles from Mokena, IL)
- 1 day ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Associate - Nights/Weekends
- Shorewood, IL (17 miles from Mokena, IL)
- 1 day ago
- Shorewood, IL (17 miles from Mokena, IL)
- 1 day ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Pharmacy Customer Service Associate
- Oak Lawn, IL (13 miles from Mokena, IL)
- 2 days ago
- Oak Lawn, IL (13 miles from Mokena, IL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Mokena, IL
Moving to Mokena, IL? Find some basic demographic data about Mokena, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mokena, IL
Highest Education Level
Customer Service Representatives in Mokena, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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