Customer Service Representative Jobs in Lemont, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Labor & Employment Client Service Specialist
- Chicago, IL (22 miles from Lemont, IL)
- 8 hours ago
- Chicago, IL (22 miles from Lemont, IL)
- 8 hours ago
The Labor and Employment Client Service Specialist role is responsible for providing legal administrative support to a team of attorneys by performing complex, administrative assistance using...
Customer Service Associate - Temporary
- Palos Park, IL (6 miles from Lemont, IL)
- 8 hours ago
- Palos Park, IL (6 miles from Lemont, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Chicago, IL (22 miles from Lemont, IL)
- 10 hours ago
- Chicago, IL (22 miles from Lemont, IL)
- 10 hours ago
Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program - up to $10,000* in bonuses per year! Help at Home is the nation's leading...
Customer Care Advocate (Monday - Friday / 3pm - 11:30pm CST)
- Chicago, IL (22 miles from Lemont, IL)
- 16 hours ago
- Chicago, IL (22 miles from Lemont, IL)
- 16 hours ago
Customer Care Advocate (Monday - Friday / 3pm - 11:30pm CST) Remote US Boldly innovating to create trusted solutions that detect, predict, and prevent disease. Discover your power to innovate...
Customer Service Agent - A1409875CHI-4658
- Chicago, IL (22 miles from Lemont, IL)
- 16 hours ago
- Chicago, IL (22 miles from Lemont, IL)
- 16 hours ago
center experience (financial services a plus) High school diploma Tech-savvy, with proficiency in telephony systems, CRM software, and computers Excellent communication & interpersonal skills Ability...
- Lombard, IL (13 miles from Lemont, IL)
- 17 hours ago
- Lombard, IL (13 miles from Lemont, IL)
- 17 hours ago
un Cashier/customer service (Lombard) Sugar dose Roosevelt rd near Myers's rd compensation: We pay 16-20$/hour depends on the experience/position employment type: experience level: mid level job...
- Orland Park, IL (8 miles from Lemont, IL)
- 18 hours ago
- Orland Park, IL (8 miles from Lemont, IL)
- 18 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Representative
- Chicago, IL (22 miles from Lemont, IL)
- 19 hours ago
- Chicago, IL (22 miles from Lemont, IL)
- 19 hours ago
Clarity Partners is seeking a Bilingual Customer Service Representative local to Chicago, IL with a demonstrated understanding of service center support processes and procedures....
Bilingual Customer Support Specialist (Spanish)
- Woodridge, IL (4 miles from Lemont, IL)
- 20 hours ago
- Woodridge, IL (4 miles from Lemont, IL)
- 20 hours ago
Calling all call center specialists! We have availability for YOU at our call center! Mahoney Environmental, a 70+ year-old successful, expanding service business, is a national leader in the...
Customer Service Associate - Nights/Weekends
- Chicago, IL (22 miles from Lemont, IL)
- 21 hours ago
- Chicago, IL (22 miles from Lemont, IL)
- 21 hours ago
Starting hiring pay at: $16.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Customer Service Associate - Dinner/Close Shift
- Glen Ellyn, IL (13 miles from Lemont, IL)
- 21 hours ago
- Glen Ellyn, IL (13 miles from Lemont, IL)
- 21 hours ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Bilingual Customer Service Representative
- Chicago, IL (22 miles from Lemont, IL)
- 1 day ago
- Chicago, IL (22 miles from Lemont, IL)
- 1 day ago
Apply to be a Bilingual Customer Service Representative today!...
Seasonal Retail Sales Associate
- Chicago, IL (22 miles from Lemont, IL)
- 1 day ago
- Chicago, IL (22 miles from Lemont, IL)
- 1 day ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Pharmacy Customer Service Associate
- Geneva, IL (22 miles from Lemont, IL)
- 1 day ago
- Geneva, IL (22 miles from Lemont, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Addison, IL (17 miles from Lemont, IL)
- 1 day ago
- Addison, IL (17 miles from Lemont, IL)
- 1 day ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Demographic Data for Lemont, IL
Moving to Lemont, IL? Find some basic demographic data about Lemont, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lemont, IL
Highest Education Level
Customer Service Representatives in Lemont, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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