Customer Service Representative Jobs in Joliet, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Warrenville, IL (20 miles from Joliet, IL)
- 13 hours ago
- Warrenville, IL (20 miles from Joliet, IL)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Warrenville, IL (20 miles from Joliet, IL)
- 13 hours ago
- Warrenville, IL (20 miles from Joliet, IL)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service & Onboarding Rep
- Oak Brook, IL (23 miles from Joliet, IL)
- 23 hours ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 23 hours ago
Job Description: Our world class customer experience begins with our team of Onboarding experts. Whether just starting with BestRx or setting up a new workstation, our team is here to help...
Customer Service Associate - Weekend Availability
- Batavia, IL (21 miles from Joliet, IL)
- 23 hours ago
- Batavia, IL (21 miles from Joliet, IL)
- 23 hours ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Aurora, IL (17 miles from Joliet, IL)
- 23 hours ago
- Aurora, IL (17 miles from Joliet, IL)
- 23 hours ago
Staffmark is hiring a Customer Service Representative for a well-established facility in Aurora, IL....
Customer Service Representative - Patient Registration
- Aurora, IL (17 miles from Joliet, IL)
- 1 day ago
- Aurora, IL (17 miles from Joliet, IL)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (20 miles from Joliet, IL)
- 1 day ago
- Burr Ridge, IL (20 miles from Joliet, IL)
- 1 day ago
As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
- Frankfort, IL (20 miles from Joliet, IL)
- 1 day ago
- Frankfort, IL (20 miles from Joliet, IL)
- 1 day ago
Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Registered Client Service Associate
- Naperville, IL (16 miles from Joliet, IL)
- 2 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 2 days ago
Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative...
- Bolingbrook, IL (13 miles from Joliet, IL)
- 2 days ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 2 days ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
Customer Service Associate Job Aurora, IL
- Aurora, IL (17 miles from Joliet, IL)
- 2 days ago
- Aurora, IL (17 miles from Joliet, IL)
- 2 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Jet Brite located at 1427 N....
- Lisle, IL (18 miles from Joliet, IL)
- 2 days ago
- Lisle, IL (18 miles from Joliet, IL)
- 2 days ago
We have multiple openings for Customer Service Representatives to join our growing team!...
Store Customer Service Specialist
- Lisle, IL (18 miles from Joliet, IL)
- 2 days ago
- Lisle, IL (18 miles from Joliet, IL)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative, PT Overnights
- Aurora, IL (17 miles from Joliet, IL)
- 2 days ago
- Aurora, IL (17 miles from Joliet, IL)
- 2 days ago
Store 4706708: 65 S Route 59, Aurora, Illinois 60504 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Joliet, IL
Highest Education Level
Customer Service Representatives in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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