Customer Service Representative Jobs in Elk Grove Village, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Northlake, IL (8 miles from Elk Grove Village, IL)
- moments ago
- Northlake, IL (8 miles from Elk Grove Village, IL)
- moments ago
Center experience in an office environment requiredMicrosoft Office experience with advanced functions of Outlook and Excel requiredPrior experience with Margin Minder, SAP, or similar data collection...
Remote WorkClient Service Representative, National Accounts
- Schaumburg, IL (4 miles from Elk Grove Village, IL)
- 1 hour ago
- Schaumburg, IL (4 miles from Elk Grove Village, IL)
- 1 hour ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 hour ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 hour ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Associate Client Advocate, Financial Institutions and Professional Services
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 hour ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 hour ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
VP, Logistics & Customer Service
- Deerfield, IL (12 miles from Elk Grove Village, IL)
- 5 hours ago
- Deerfield, IL (12 miles from Elk Grove Village, IL)
- 5 hours ago
Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose...
Customer Service - Self Storage Manager
- Schaumburg, IL (4 miles from Elk Grove Village, IL)
- 5 hours ago
- Schaumburg, IL (4 miles from Elk Grove Village, IL)
- 5 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 6 hours ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 6 hours ago
Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Customer Service Representative - Patient Registration
- Schaumburg, IL (4 miles from Elk Grove Village, IL)
- 13 hours ago
- Schaumburg, IL (4 miles from Elk Grove Village, IL)
- 13 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Supervisor - AO Customer Service
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 13 hours ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 13 hours ago
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world...
Customer Service Associate - Temporary
- Warrenville, IL (16 miles from Elk Grove Village, IL)
- 13 hours ago
- Warrenville, IL (16 miles from Elk Grove Village, IL)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Warrenville, IL (16 miles from Elk Grove Village, IL)
- 13 hours ago
- Warrenville, IL (16 miles from Elk Grove Village, IL)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Glenview, IL (9 miles from Elk Grove Village, IL)
- 13 hours ago
- Glenview, IL (9 miles from Elk Grove Village, IL)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
B2B Customer Care Specialist (Industrial Supply/Manufacturing products)
- Schaumburg, IL (4 miles from Elk Grove Village, IL)
- 16 hours ago
- Schaumburg, IL (4 miles from Elk Grove Village, IL)
- 16 hours ago
center Experience with ERP systems Attention to detail...
Manager, Sales and Customer Service
- Schaumburg, IL (4 miles from Elk Grove Village, IL)
- 21 hours ago
- Schaumburg, IL (4 miles from Elk Grove Village, IL)
- 21 hours ago
Id : 74021, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...750, ExternalPostedStartDate : 2025-04-16T11:46:02...
Customer Service & Onboarding Rep
- Oak Brook, IL (14 miles from Elk Grove Village, IL)
- 23 hours ago
- Oak Brook, IL (14 miles from Elk Grove Village, IL)
- 23 hours ago
Job Description: Our world class customer experience begins with our team of Onboarding experts. Whether just starting with BestRx or setting up a new workstation, our team is here to help...
Demographic Data for Elk Grove Village, IL
Moving to Elk Grove Village, IL? Find some basic demographic data about Elk Grove Village, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Elk Grove Village, IL
Highest Education Level
Customer Service Representatives in Elk Grove Village, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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