Customer Service Representative Jobs in Buffalo Grove, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Old Mill Creek, IL (17 miles from Buffalo Grove, IL)
- 20 days ago
- Old Mill Creek, IL (17 miles from Buffalo Grove, IL)
- 20 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative
- Waukegan, IL (14 miles from Buffalo Grove, IL)
- 26 days ago
- Waukegan, IL (14 miles from Buffalo Grove, IL)
- 26 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Team Member - Part Time
- Schaumburg, IL (11 miles from Buffalo Grove, IL)
- 2 hours ago
- Schaumburg, IL (11 miles from Buffalo Grove, IL)
- 2 hours ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Client Services Representative
- Skokie, IL (14 miles from Buffalo Grove, IL)
- 2 hours ago
- Skokie, IL (14 miles from Buffalo Grove, IL)
- 2 hours ago
Description: All-Stat Portable started out providing diagnostic services to the Chicago-land area in 1978. Since then we have grown to become a premier full-service portable diagnostic company...
- Melrose Park, IL (18 miles from Buffalo Grove, IL)
- 2 hours ago
- Melrose Park, IL (18 miles from Buffalo Grove, IL)
- 2 hours ago
Sundance Beverage Company is part of the National Beverage family of iconic brands Position: Customer Service Representative 30 hours per week Job Responsibilities: Clerical duties (mail, data entry...
Summary: Like a CSR (Customer Service Representative) I, a CSR II provides the same core customer service support to the organization by responding to customer inquiries about product, price and lead...
Retail Cashier (Customer Service Experience)
- Chicago, IL (23 miles from Buffalo Grove, IL)
- 2 hours ago
- Chicago, IL (23 miles from Buffalo Grove, IL)
- 2 hours ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Retail Sales Associate Footwear (Customer Service Skills Required)
- Chicago, IL (23 miles from Buffalo Grove, IL)
- 2 hours ago
- Chicago, IL (23 miles from Buffalo Grove, IL)
- 2 hours ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
- Mount Prospect, IL (7 miles from Buffalo Grove, IL)
- 3 hours ago
- Mount Prospect, IL (7 miles from Buffalo Grove, IL)
- 3 hours ago
Have you ever used the self-checkout in a Wal-Mart, Target or Home Depot? Played the slots at Rivers Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've...
- Wheaton, IL (23 miles from Buffalo Grove, IL)
- 14 hours ago
- Wheaton, IL (23 miles from Buffalo Grove, IL)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Whole Foods
- Elmhurst, IL (19 miles from Buffalo Grove, IL)
- 14 hours ago
- Elmhurst, IL (19 miles from Buffalo Grove, IL)
- 14 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Waukegan, IL (14 miles from Buffalo Grove, IL)
- 17 hours ago
- Waukegan, IL (14 miles from Buffalo Grove, IL)
- 17 hours ago
Apply today for this Customer Service Representative role!...
- Oakbrook Terrace, IL (20 miles from Buffalo Grove, IL)
- 1 day ago
- Oakbrook Terrace, IL (20 miles from Buffalo Grove, IL)
- 1 day ago
Who We Are We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work...
Pharmacy Customer Service Associate
- Barrington, IL (10 miles from Buffalo Grove, IL)
- 1 day ago
- Barrington, IL (10 miles from Buffalo Grove, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Representative
- Chicago, IL (23 miles from Buffalo Grove, IL)
- 1 day ago
- Chicago, IL (23 miles from Buffalo Grove, IL)
- 1 day ago
Apply to be Bilingual Customer Service Representative today!...
Demographic Data for Buffalo Grove, IL
Moving to Buffalo Grove, IL? Find some basic demographic data about Buffalo Grove, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Buffalo Grove, IL
Highest Education Level
Customer Service Representatives in Buffalo Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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