Customer Service Representative Jobs in Bolingbrook, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 255 Jobs

Customer Service Representative

  • Northlake, IL (17 miles from Bolingbrook, IL)
  • moments ago
  • Northlake, IL (17 miles from Bolingbrook, IL)
  • moments ago

Center experience in an office environment requiredMicrosoft Office experience with advanced functions of Outlook and Excel requiredPrior experience with Margin Minder, SAP, or similar data collection...

Remote Work

Client Service Representative, National Accounts

  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 1 hour ago
  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 1 hour ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service - Self Storage Manager

  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 5 hours ago
  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 5 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative - Patient Registration

  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 13 hours ago
  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 13 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate - Temporary

  • Warrenville, IL (10 miles from Bolingbrook, IL)
  • 13 hours ago
  • Warrenville, IL (10 miles from Bolingbrook, IL)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Warrenville, IL (10 miles from Bolingbrook, IL)
  • 13 hours ago
  • Warrenville, IL (10 miles from Bolingbrook, IL)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

B2B Customer Care Specialist (Industrial Supply/Manufacturing products)

  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 15 hours ago
  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 15 hours ago

center Experience with ERP systems Attention to detail...

Manager, Sales and Customer Service

  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 21 hours ago
  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 21 hours ago

Id : 74021, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...750, ExternalPostedStartDate : 2025-04-16T11:46:02...

Automotive Customer Service Advisor

  • Joliet, IL (13 miles from Bolingbrook, IL)
  • 22 hours ago
  • Joliet, IL (13 miles from Bolingbrook, IL)
  • 22 hours ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service & Onboarding Rep

  • Oak Brook, IL (10 miles from Bolingbrook, IL)
  • 23 hours ago
  • Oak Brook, IL (10 miles from Bolingbrook, IL)
  • 23 hours ago

Job Description: Our world class customer experience begins with our team of Onboarding experts. Whether just starting with BestRx or setting up a new workstation, our team is here to help...

Customer Service Associate - Weekend Availability

  • Batavia, IL (16 miles from Bolingbrook, IL)
  • 23 hours ago
  • Batavia, IL (16 miles from Bolingbrook, IL)
  • 23 hours ago

Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Representative

  • Aurora, IL (11 miles from Bolingbrook, IL)
  • 1 day ago
  • Aurora, IL (11 miles from Bolingbrook, IL)
  • 1 day ago

Staffmark is hiring a Customer Service Representative for a well-established facility in Aurora, IL....

New Store - Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time - Saint Charles, IL - Opening Early Summer 2025

  • Saint Charles, IL (19 miles from Bolingbrook, IL)
  • 1 day ago
  • Saint Charles, IL (19 miles from Bolingbrook, IL)
  • 1 day ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Representative

  • Franklin Park, IL (19 miles from Bolingbrook, IL)
  • 1 day ago
  • Franklin Park, IL (19 miles from Bolingbrook, IL)
  • 1 day ago

Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....

Customer Support Representative

  • Franklin Park, IL (19 miles from Bolingbrook, IL)
  • 1 day ago
  • Franklin Park, IL (19 miles from Bolingbrook, IL)
  • 1 day ago

The Customer Service Representative will be responsible for handling inquiries, resolving issues and offering product and service information....

Demographic Data for Bolingbrook, IL

Moving to Bolingbrook, IL? Find some basic demographic data about Bolingbrook, IL below.


Local
National
73,938
1,841
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Bolingbrook, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bolingbrook, IL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bolingbrook, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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