Customer Service Representative Jobs in Honolulu, HI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Pearl City, HI (8 miles from Honolulu, HI)
- 1 day ago
- Pearl City, HI (8 miles from Honolulu, HI)
- 1 day ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative
- Aiea, HI (6 miles from Honolulu, HI)
- 2 days ago
- Aiea, HI (6 miles from Honolulu, HI)
- 2 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Part Time Store Customer Service Specialist
- Waipahu, HI (13 miles from Honolulu, HI)
- 12 days ago
- Waipahu, HI (13 miles from Honolulu, HI)
- 12 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Fort Shafter, HI (2 miles from Honolulu, HI)
- 18 days ago
- Fort Shafter, HI (2 miles from Honolulu, HI)
- 18 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
- Aiea, HI (6 miles from Honolulu, HI)
- 18 days ago
- Aiea, HI (6 miles from Honolulu, HI)
- 18 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
TEKsystems Dental Customer Service Rep Start NEXT WEEK! in Honolulu , Hawaii Providing introductory information to prospective and new customers Ensuring that consumers are satisfied with products...
Automotive Service Adviser / Customer Service
- Kapolei, HI (15 miles from Honolulu, HI)
- 1 day ago
- Kapolei, HI (15 miles from Honolulu, HI)
- 1 day ago
Join Our Team as a Service Adviser! Are you passionate about cars and customer service? Do you thrive in a fast-paced environment and enjoy solving problems? If so, we have the perfect opportunity...
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: Honolulu, HI TEST CENTER ADDRESS: 1003 Bishop St #480...
Job Summary: We are now hiring a dedicated Customer Service Representative to join our client's dental service team in Honolulu....
Performs variety of clerical and cashier duties pertaining to servicing gift shop customers and maintaining financial records of gift shop revenue. Essential Responsibilities: Services customers....
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Crew Member - Cooks, Cashiers and Customer Service
- Mililani, HI (11 miles from Honolulu, HI)
- 1 day ago
- Mililani, HI (11 miles from Honolulu, HI)
- 1 day ago
Pay Range: $16 per hour - $22.4 per hour Within the range, individual pay is determined using various factors, including work location and experience. Overview Our Hourly Crewmembers understand...
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative TEKsystems - 3.8 Honolulu, HI Job Details Temporary $21 an hour 2 days ago Benefits Commuter assistance Health savings account AD&D insurance Disability insurance Health...
Demographic Data for Honolulu, HI
Moving to Honolulu, HI? Find some basic demographic data about Honolulu, HI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Honolulu, HI
Highest Education Level
Customer Service Representatives in Honolulu, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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