Customer Service Representative Jobs in Hawaii
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Senior Agent Customer Service Rep
- Liberty Mutual Insurance
- Honolulu, HI
- 14 days ago
- Liberty Mutual Insurance
- Honolulu, HI
- 14 days ago
Schedule: Full-Time Salary Range: USD $53000.00 - $82000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors...
Customer Service Agent - Lihue - Full-Time (5k Sign-On Bonus)
- Lihue, HI
- 17 days ago
- Lihue, HI
- 17 days ago
Start your aviation career with Hawaiian Airlines at the Lihue Airport! As a Customer Service Agent with our Lihue ohana, you will: Earn $15.92 per hour with pay increases (in accordance with the...
Customer Service Representative Transdev in Pearl City, HI is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Crew Member - Cooks, Cashiers and Customer Service
- Pearl City, HI
- 11 hours ago
- Pearl City, HI
- 11 hours ago
Pay Range: $16 per hour - $22.4 per hour Within the range, individual pay is determined using various factors, including work location and experience. Overview Restaurant Crewmembers at Raising...
Savers / Value Village Careers - GreenDrop Customer Service Attendant- Floater
- Kailua, HI
- 14 hours ago
- Kailua, HI
- 14 hours ago
Description Job Title: GreenDrop Attendant-Floater Pay: $15.37 to $19.21 Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and...
Lex Brodie's Tire in KAMUELA is growing and is looking for a friendly, hard-working CUSTOMER CARE SPECIALIST for a full-time position. Must be proficient with computers, have great customer...
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Parents And Children Together is a statewide company that works with Hawaii’s children, individuals, and families to create safe and promising futures. Our vision is for Hawaii to be a peaceful,...
Hybrid Work Environment - Must reside in Hawaii Pay Range: $42,000 - $68,000 Note: Individuals typically begin between the minimum to middle of the pay range Receive and resolve regular and...
First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative I to join our Kamuela Branch....
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives (CSR)....
Remote WorkHawaii - Associate, Customer Service-Honolulu Airport
- Honolulu, HI
- 2 days ago
- Honolulu, HI
- 2 days ago
Hawaii - Associate, Customer Service-Honolulu Airport Req #176 JTB Hawaii Daniel K. Inouye International Airport, Honolulu, Hawaii, United States of America Job Description Posted Friday,...
First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative I to join our Waianae Branch in Oahu....
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hawaii
Highest Education Level
Customer Service Representatives in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Baking
- Customer Support
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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