Customer Service Representative Jobs in Tampa, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...
Remote WorkNutrition Customer Service Representative
- St Petersburg, FL (16 miles from Tampa, FL)
- 10 days ago
- St Petersburg, FL (16 miles from Tampa, FL)
- 10 days ago
Description Introduction Do you have the career opportunities as a(an) Nutrition Customer Service Agent you want with your current employer? We have an exciting opportunity for you to join...
As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...
Customer Care Specialist II (Autotrader, Kelley Blue Book)
- Saint Petersburg, FL (16 miles from Tampa, FL)
- moments ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- moments ago
Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work...
Remote WorkJob Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Land O Lakes, FL (21 miles from Tampa, FL)
- 1 hour ago
- Land O Lakes, FL (21 miles from Tampa, FL)
- 1 hour ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....
Customer Service Representatives – Work from Home! Now hiring PART TIME staff until July 2025 Must be located in the state of Florida Why Join Us?...
Remote WorkMay serve as team lead for other customer service representatives in the department/work unit. Resolves customer service challenges that dont fit standard solutions....
- Valrico, FL (13 miles from Tampa, FL)
- 13 hours ago
- Valrico, FL (13 miles from Tampa, FL)
- 13 hours ago
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services,...
Customer Service Associate - Temporary
- Lutz, FL (13 miles from Tampa, FL)
- 13 hours ago
- Lutz, FL (13 miles from Tampa, FL)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bloomingdale's Digital Customer Care Specialist - Hybrid Flex, Late shift with weekends
- Tampa, FL
- 13 hours ago
- Tampa, FL
- 13 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkRequisition No: 851386 Agency: Department of Revenue Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73006491 Pay Plan: Career Service Position Number: 73006491 Salary: $37,759.92 - $47,081.16 Plus...
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Tampa, FL
Highest Education Level
Customer Service Representatives in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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