Customer Service Representative Jobs in Saint Petersburg, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 222 Jobs

Nutrition Customer Service Representative

  • St Petersburg, FL
  • 11 days ago
  • St Petersburg, FL
  • 11 days ago

Description Introduction Do you have the career opportunities as a(an) Nutrition Customer Service Agent you want with your current employer? We have an exciting opportunity for you to join...

Customer Care Specialist II (Autotrader, Kelley Blue Book)

  • Saint Petersburg, FL
  • 22 hours ago
  • Saint Petersburg, FL
  • 22 hours ago

Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work...

Remote Work

Client Service Representative, National Accounts

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 23 hours ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 23 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Associate Client Advocate

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 23 hours ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 23 hours ago

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...

Customer Service Rep

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 23 hours ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 23 hours ago

Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....

Customer Service Representative - PART TIME

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

Customer Service Representatives – Work from Home! Now hiring PART TIME staff until July 2025 Must be located in the state of Florida Why Join Us?...

Remote Work

Customer Service Insurance

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...

Customer Service Representative (Solid Waste)

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

May serve as team lead for other customer service representatives in the department/work unit. Resolves customer service challenges that dont fit standard solutions....

Bloomingdale's Digital Customer Care Specialist - Hybrid Flex, Late shift with weekends

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Associate - Temporary

  • St Pete Beach, FL (7 miles from Saint Petersburg, FL)
  • 1 day ago
  • St Pete Beach, FL (7 miles from Saint Petersburg, FL)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Part-Time Remote Customer Service Representative

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Representative I - 73006491

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

Requisition No: 851386 Agency: Department of Revenue Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73006491 Pay Plan: Career Service Position Number: 73006491 Salary: $37,759.92 - $47,081.16 Plus...

Customer Service Specialist Sr.

  • Clearwater, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Clearwater, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

resolution....

Customer Service Representative I - 73004691

  • Largo, FL (14 miles from Saint Petersburg, FL)
  • 1 day ago
  • Largo, FL (14 miles from Saint Petersburg, FL)
  • 1 day ago

Requisition No: 851211 Agency: Department of Revenue Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73004691 Pay Plan: Career Service Position Number: 73004691 Salary: $37,759.92 - $47,081.16 plus...

CLUB Customer Service

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Demographic Data for Saint Petersburg, FL

Moving to Saint Petersburg, FL? Find some basic demographic data about Saint Petersburg, FL below.


Local
National
356,855
11,285
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Saint Petersburg, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Saint Petersburg, FL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Saint Petersburg, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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