Customer Service Representative Jobs in Saint Petersburg, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 237 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Saint Petersburg, FL
  • 7 hours ago
  • Saint Petersburg, FL
  • 7 hours ago

Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...

Remote Work

Store Customer Service Specialist

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 2 days ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Advisor

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 3 days ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 3 days ago

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property...

Customer Service Representative

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 hour ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 hour ago

Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...

Customer Service Representative

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 3 hours ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 3 hours ago

Customer Service Representatives establish high quality customer relationships using informational resources and technical knowledge....

Customer Service Representative

  • Dunedin, FL (19 miles from Saint Petersburg, FL)
  • 3 hours ago
  • Dunedin, FL (19 miles from Saint Petersburg, FL)
  • 3 hours ago

Customer Service Representative Hughes Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Registrar PRN

  • Saint Petersburg, FL
  • 4 hours ago
  • Saint Petersburg, FL
  • 4 hours ago

Description Introduction Do you have the PRN career opportunities as a Customer Service Registrar PRN you want with your current employer? We have an exciting opportunity for you to join HCA...

Registered Client Service Associate

  • Clearwater, FL (16 miles from Saint Petersburg, FL)
  • 15 hours ago
  • Clearwater, FL (16 miles from Saint Petersburg, FL)
  • 15 hours ago

Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is Americas leader in financial planning and ranked #1 in customer...

Pharmacy Customer Service Associate

  • Dunedin, FL (19 miles from Saint Petersburg, FL)
  • 15 hours ago
  • Dunedin, FL (19 miles from Saint Petersburg, FL)
  • 15 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Warehouse/Merchandising/General Labor/Customer Service

  • Pinellas Park, FL (6 miles from Saint Petersburg, FL)
  • 18 hours ago
  • Pinellas Park, FL (6 miles from Saint Petersburg, FL)
  • 18 hours ago

Full Time Warehouse/Labor/Merchandising Must Have Driver License - CDL a Plus. Must be able to lift up to at least 40lbs. Hours Mon - Thurs 8-4:30, Fri 8-1 also must be able to work 2 Saturdays...

Customer Service Sales Support

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

A fast-growing manufacturing company is seeking a Sales Support & Customer Service Representative to assist with order processing and customer inquiries- no cold calling required!...

Customer Service Rep(03159) - 13220 Starkey Rd #100

  • Largo, FL (14 miles from Saint Petersburg, FL)
  • 1 day ago
  • Largo, FL (14 miles from Saint Petersburg, FL)
  • 1 day ago

From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....

Customer Service Center Rep - Access Center

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

BayCare is currently in search of our newest Customer Service Rep who is passionate about providing outstanding customer service to our community. BayCares top priority is the health and...

Customer Service Center Rep

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

BayCare is currently in search of our newest Customer Service Rep who is passionate about providing outstanding customer service to our community. BayCares top priority is the health and...

Unit Customer Service Rep - Ante Postpartum - Full time 7pm-7am

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

Job Summary Under general supervision, follows established policies, procedures, and professional guidelines, performing customer service, receptionist, and clerical/ secretarial activities....

Demographic Data for Saint Petersburg, FL

Moving to Saint Petersburg, FL? Find some basic demographic data about Saint Petersburg, FL below.


Local
National
356,855
11,285
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Saint Petersburg, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Saint Petersburg, FL offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Saint Petersburg, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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