Customer Service Representative Jobs in Orlando, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Sales & Customer Support Specialist (Fern Park)
- Orlando, FL
- 12 days ago
- Orlando, FL
- 12 days ago
Company Name: ARS-Rescue Rooter Overview: Grow Your Sales Career with American Residential Services! Join the nations top home services provider, serving homeowners for over 45 years with expert...
- Fern Park, FL (7 miles from Orlando, FL)
- 8 hours ago
- Fern Park, FL (7 miles from Orlando, FL)
- 8 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
KFC Team Member (Customer Service or Cook)
- Deltona, FL (24 miles from Orlando, FL)
- 10 hours ago
- Deltona, FL (24 miles from Orlando, FL)
- 10 hours ago
When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...
- Poinciana, FL (24 miles from Orlando, FL)
- 10 hours ago
- Poinciana, FL (24 miles from Orlando, FL)
- 10 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
- Apopka, FL (11 miles from Orlando, FL)
- 11 hours ago
- Apopka, FL (11 miles from Orlando, FL)
- 11 hours ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Customer Service Representative
- Lake Mary, FL (15 miles from Orlando, FL)
- 17 hours ago
- Lake Mary, FL (15 miles from Orlando, FL)
- 17 hours ago
Innova Solutions is immediately hiring for a Customer Service Representative Position type: Full Time / Contract Location: Lake Mary, FL Duration: 6+ Months Possible temp to perm Hybrid role As a Customer...
- Mount Dora, FL (24 miles from Orlando, FL)
- 17 hours ago
- Mount Dora, FL (24 miles from Orlando, FL)
- 17 hours ago
Benefits: Employee discounts Flexible schedule Opportunity for advancement We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication...
un Fair chsnce jaob- customer Service (Orlando) image 1 of 1 compensation: 16/hr Intouch CX - Altamonte Springs 16/hr Typing test 20 wpm All shifts Diverse backgrounds accepted Apply here for...
Customer Account Representative
- Casselberry, FL (8 miles from Orlando, FL)
- 21 hours ago
- Casselberry, FL (8 miles from Orlando, FL)
- 21 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Altamonte Springs, FL (8 miles from Orlando, FL)
- 1 day ago
- Altamonte Springs, FL (8 miles from Orlando, FL)
- 1 day ago
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are...
Customer Service Representative - Late Shift
- Maitland, FL (5 miles from Orlando, FL)
- 1 day ago
- Maitland, FL (5 miles from Orlando, FL)
- 1 day ago
Job Title: Customer Service Representative Project Name : Various Projects/Departments Job Summary: The Customer Service Representative is responsible for providing excellent customer support by addressing...
Customer Service Representative - Mid Shift
- Maitland, FL (5 miles from Orlando, FL)
- 1 day ago
- Maitland, FL (5 miles from Orlando, FL)
- 1 day ago
Job Title: Customer Service Representative Project Name : Various Projects/Departments Job Summary: The Customer Service Representative is responsible for providing excellent customer support by addressing...
- Belle Isle, FL (4 miles from Orlando, FL)
- 1 day ago
- Belle Isle, FL (4 miles from Orlando, FL)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Retial Customer Experience Coordinator
- Oviedo, FL (13 miles from Orlando, FL)
- 1 day ago
- Oviedo, FL (13 miles from Orlando, FL)
- 1 day ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
- Winter Park, FL (3 miles from Orlando, FL)
- 1 day ago
- Winter Park, FL (3 miles from Orlando, FL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Orlando, FL
Highest Education Level
Customer Service Representatives in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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