Customer Service Representative Jobs in Miami, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Services Representative
- Miami Lakes, FL (11 miles from Miami, FL)
- 4 hours ago
- Miami Lakes, FL (11 miles from Miami, FL)
- 4 hours ago
Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are...
Banking Customer Service Representative - Onsite
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 15 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 15 hours ago
Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Bilingual (Spanish/English) Customer Service Representative - Onsite
- Hialeah, FL (7 miles from Miami, FL)
- 4 days ago
- Hialeah, FL (7 miles from Miami, FL)
- 4 days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Client Service Representative, National Accounts
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 hour ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 hour ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Davie, FL (21 miles from Miami, FL)
- 1 hour ago
- Davie, FL (21 miles from Miami, FL)
- 1 hour ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Registered Client Service Associate (Bilingual English/Spanish) - Miami, FL
- Miami, FL
- 1 hour ago
- Miami, FL
- 1 hour ago
The Licensed Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates...
The Client Services Associate is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established...
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkJoin our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate will...
- Hialeah, FL (7 miles from Miami, FL)
- 20 hours ago
- Hialeah, FL (7 miles from Miami, FL)
- 20 hours ago
We are seeking a dedicated and dynamic Customer Service Specialist to be the primary point of contact for both new and existing customer accounts. The ideal candidate will advocate on behalf of...
Customer Support Specialist At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion,...
Customer Service Representative
- North Miami, FL (8 miles from Miami, FL)
- 1 day ago
- North Miami, FL (8 miles from Miami, FL)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Network Specialist 1, Customer Service Center, Full-Time, Nights
- Miami, FL
- 1 day ago
- Miami, FL
- 1 day ago
Network Specialist 1, Customer Service Center, Full-Time, Nights Jackson Health System Department: Jackson Health System - Customer Service Center Address: 1611 NW 12th Ave, Miami, Florida, 33136...
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Looking for a cashier / customer service for fast paced pizzeria in downtown Miami. Basic math skills ; must speak English ; bilingual is a plus. Must be willing to work nights and weekends. Pay...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Miami, FL
Highest Education Level
Customer Service Representatives in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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