Customer Service Representative Jobs in Lake Mary, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Lake Mary, FL
- 8 days ago
- Liberty Mutual Insurance
- Lake Mary, FL
- 8 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Customer Service Representative
- Sanford, FL (5 miles from Lake Mary, FL)
- 9 hours ago
- Sanford, FL (5 miles from Lake Mary, FL)
- 9 hours ago
Aramsco is always looking for dynamic and energetic team players to join our family of companies! Aramsco, a family of companies, is a leading solutions provider to specialty contractors across...
Retail Customer Service Associate
- Winter Springs, FL (7 miles from Lake Mary, FL)
- 10 hours ago
- Winter Springs, FL (7 miles from Lake Mary, FL)
- 10 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Orlando, FL (15 miles from Lake Mary, FL)
- 10 hours ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 10 hours ago
For our Customer Service Representatives no two days are the same as you plan, prioritize, problem solve and work together within a small and close-knit team at our Treatment Facility....
Customer Service Representative - Orlando
- Orlando, FL (15 miles from Lake Mary, FL)
- 10 hours ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 10 hours ago
Customer Service Representative FLSA Status: Hourly/Non-Exempt Why Work with Eastern Metal Supply Your effort will help build America!...
Customer Service Specialist - Lake Nona
- Orlando, FL (15 miles from Lake Mary, FL)
- 10 hours ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 10 hours ago
Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating...
Customer Service - Whole Foods
- Orlando, FL (15 miles from Lake Mary, FL)
- 19 hours ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 19 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Sorrento, FL (9 miles from Lake Mary, FL)
- 1 day ago
- Sorrento, FL (9 miles from Lake Mary, FL)
- 1 day ago
Store 2722799: 25615 SR 46, Sorrento, Florida 32776 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Part-Time Remote Customer Service Representative
- Altoona, FL (24 miles from Lake Mary, FL)
- 1 day ago
- Altoona, FL (24 miles from Lake Mary, FL)
- 1 day ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkBranch Customer Service Associate - FT32
- Winter Garden, FL (19 miles from Lake Mary, FL)
- 2 days ago
- Winter Garden, FL (19 miles from Lake Mary, FL)
- 2 days ago
Who We Are The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff. At OCLS, youll find staff...
Customer Service Representative - Overnight
- Orlando, FL (15 miles from Lake Mary, FL)
- 2 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 2 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Customer Service Representative
- Winter Park, FL (11 miles from Lake Mary, FL)
- 2 days ago
- Winter Park, FL (11 miles from Lake Mary, FL)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Seasonal Part-Time Customer Advocate
- Sanford, FL (5 miles from Lake Mary, FL)
- 2 days ago
- Sanford, FL (5 miles from Lake Mary, FL)
- 2 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Pharmacy Customer Service Associate
- Apopka, FL (12 miles from Lake Mary, FL)
- 2 days ago
- Apopka, FL (12 miles from Lake Mary, FL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Longwood, FL (3 miles from Lake Mary, FL)
- 3 days ago
- Longwood, FL (3 miles from Lake Mary, FL)
- 3 days ago
Job ID: 509800 Oldcastle APG, a CRH Company, is North Americas leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturers portfolio of...
Demographic Data for Lake Mary, FL
Moving to Lake Mary, FL? Find some basic demographic data about Lake Mary, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lake Mary, FL
Highest Education Level
Customer Service Representatives in Lake Mary, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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