Customer Service Representative Jobs in Fort Myers, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Inside Sales/Customer Service Rep
- Miromar Lakes, FL (13 miles from Fort Myers, FL)
- 18 hours ago
- Miromar Lakes, FL (13 miles from Fort Myers, FL)
- 18 hours ago
Inside Sales Representative/Customer Service Fort Myers, FL Express Employment Professionals is currently recruiting for an Inside Sales Representative/Customer Service Rep. for a manufacturing...
Customer Service Specialist (Permitting) Print ( Apply Customer Service Specialist (Permitting) Salary $19.00 - $24.00 Hourly Location Fort Myers, FL Job Type Full-Time Regular Job Number 07525LC...
seeking a **Customer Service Representative I** to join our fast-paced, customer-focused team....
Customer Service Rep(03852) - 26455 Old 41 Rd
- Bonita Springs, FL (21 miles from Fort Myers, FL)
- 23 hours ago
- Bonita Springs, FL (21 miles from Fort Myers, FL)
- 23 hours ago
Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...
Customer Service Representative, Full or Part Time
- Fort Myers, FL
- 1 day ago
- Fort Myers, FL
- 1 day ago
Store 2709764: 19373 S Tamiami Tr, Ft Myers, Florida 33908 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Fort Myers, FL Clerical East Of Ms 3126 $17.48/Per Hour Customer Service Job Description Branch Details Temp to Perm Assignments Available Hours: Weekdays First Shift Hours (Weekend Hours...
Description Lee County is seeking a reliable, dependable, and professional candidate to fill the role of Customer Service Specialist in our Permitting section. This position performs advanced,...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Fort Myers, FL (FL0210)
- Fort Myers, FL
- 2 days ago
- Fort Myers, FL
- 2 days ago
Job Details Job Location : Fort Myers, FL Position Type : Full-Time/Part-Time Salary Range : $14.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Back to results Customer Service Agent Branches & Operations Full-time Fort Myers, United States Apply now Apply now Ready to elevate your customer service game? At SIXT, you'll be the star of...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- North Fort Myers, FL (6 miles from Fort Myers, FL)
- 3 days ago
- North Fort Myers, FL (6 miles from Fort Myers, FL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative I Closing Shift Location: Fort Myers, FL Pay rate: 17.50 per hour Schedule: Tuesday Saturday | 11:00 AM 7:00 PM About the Role: Manpower is seeking a Customer Service...
Customer Service Rep (09452) - 20330 Grande Oaks Blvd, Unit 2
- Estero, FL (18 miles from Fort Myers, FL)
- 3 days ago
- Estero, FL (18 miles from Fort Myers, FL)
- 3 days ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....
Demographic Data for Fort Myers, FL
Moving to Fort Myers, FL? Find some basic demographic data about Fort Myers, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Myers, FL
Highest Education Level
Customer Service Representatives in Fort Myers, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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