Customer Service Representative Jobs in Delray Beach, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 216 Jobs

Bilingual Customer Service Specialist FT

  • Lake Worth, FL (11 miles from Delray Beach, FL)
  • 12 days ago
  • Lake Worth, FL (11 miles from Delray Beach, FL)
  • 12 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Bilingual Customer Service Specialist PT

  • Riviera Beach, FL (24 miles from Delray Beach, FL)
  • 30+ days ago
  • Riviera Beach, FL (24 miles from Delray Beach, FL)
  • 30+ days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Bilingual Customer Service Specialist

  • Lake Worth, FL (11 miles from Delray Beach, FL)
  • 60+ days ago
  • Lake Worth, FL (11 miles from Delray Beach, FL)
  • 60+ days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Banking Customer Service Representative - Onsite

  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 1 day ago
  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 1 day ago

Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Bilingual (Spanish/English) Customer Service Representative - Onsite

  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 2 days ago
  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 2 days ago

Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Customer Service Representative - Onsite

  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 15 days ago
  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 15 days ago

Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Customer Service Rep/Collections

  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 5 hours ago
  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 5 hours ago

Service Representative....

Customer Service & Inside Sales Representatives

  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 6 hours ago
  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 6 hours ago

What you'll do: Working as a Customer Service representative Schedule is Monday through Friday Shift start time is 6:00 am Qualifications & Experience What you'll need: 1 year of customer service experience...

Customer Service /Warehouse Agent

  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 6 hours ago
  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 6 hours ago

What you'll do: Working as a Customer Service representative Schedule is Monday through Friday Shift start time is 06:00 AM Qualifications & Experience What you'll need: 1 year of customer service experience...

$19.00 - $23:00/HR Customer Service/ Warehouse Agent

  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 21 hours ago
  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 21 hours ago

What youll do: Working as a Customer Service representative Schedule is Monday through Friday Shift start time is 06:00 AM The pay range outlined herein is a good-faith estimate based on factors such...

Pharmacy Customer Service Associate

  • Delray Beach, FL
  • 1 day ago
  • Delray Beach, FL
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

BL Customer Service Specialist PT

  • Sunrise, FL (23 miles from Delray Beach, FL)
  • 1 day ago
  • Sunrise, FL (23 miles from Delray Beach, FL)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Deputy Manager

  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 1 day ago
  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 1 day ago

Title: Customer Service Deputy Manager Location: Boca Raton, FL Hybrid Office Requirements: Tuesdays & Wednesdays on-site Pay Range:$85,000 to $90,000 Bonus a 15% Benefits a 2 weeks vacation + 3...

Client Service Representative, National Accounts

  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 1 day ago
  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Associate

  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 1 day ago
  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Demographic Data for Delray Beach, FL

Moving to Delray Beach, FL? Find some basic demographic data about Delray Beach, FL below.


Local
National
124,430
4,504
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Delray Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Delray Beach, FL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Delray Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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