Customer Service Representative Jobs in Delray Beach, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist PT
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 2 days ago
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 3 days ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 3 days ago
The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...
Customer Service Representative - Onsite
- Ft Lauderdale, FL (23 miles from Delray Beach, FL)
- 10 days ago
- Ft Lauderdale, FL (23 miles from Delray Beach, FL)
- 10 days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Bilingual Spanish/English Banking Customer Service Representative - Onsite
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 10 days ago
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 10 days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Banking Customer Service Representative - Onsite
- Ft Lauderdale, FL (23 miles from Delray Beach, FL)
- 10 days ago
- Ft Lauderdale, FL (23 miles from Delray Beach, FL)
- 10 days ago
Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
BL Zone Customer Service Specialist PT
- Sunrise, FL (23 miles from Delray Beach, FL)
- 11 days ago
- Sunrise, FL (23 miles from Delray Beach, FL)
- 11 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 20 days ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 20 days ago
The Maintenance Support Specialist is an essential member of the Division CBO providing service and resolving computer-based and/or phone requests. This individual will assist the field to verify...
BL Customer Service Specialist PT
- Pompano Beach, FL (15 miles from Delray Beach, FL)
- 30+ days ago
- Pompano Beach, FL (15 miles from Delray Beach, FL)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Store Customer Service Specialist PT
- West Palm Beach, FL (18 miles from Delray Beach, FL)
- 30+ days ago
- West Palm Beach, FL (18 miles from Delray Beach, FL)
- 30+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Royal Palm Beach, FL (19 miles from Delray Beach, FL)
- 8 hours ago
- Royal Palm Beach, FL (19 miles from Delray Beach, FL)
- 8 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Service Associate - Temporary
- Plantation, FL (22 miles from Delray Beach, FL)
- 8 hours ago
- Plantation, FL (22 miles from Delray Beach, FL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Palm Beach Gardens, FL (24 miles from Delray Beach, FL)
- 8 hours ago
- Palm Beach Gardens, FL (24 miles from Delray Beach, FL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- West Palm Beach, FL (18 miles from Delray Beach, FL)
- 11 hours ago
- West Palm Beach, FL (18 miles from Delray Beach, FL)
- 11 hours ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 12 hours ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 12 hours ago
Must have 6 months of call center experience. Train during morning shift. Pass a Drug Test and a Background Check. Available to work on weekends....
French Bilingual Customer Service Rep
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 12 hours ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 12 hours ago
Must have 6 months of call center experience. Train during morning shift. Pass a Drug Test and a Background Check. Available to work on weekends....
Demographic Data for Delray Beach, FL
Moving to Delray Beach, FL? Find some basic demographic data about Delray Beach, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Delray Beach, FL
Highest Education Level
Customer Service Representatives in Delray Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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