Customer Service Representative Jobs in Boca Raton, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist FT
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 12 days ago
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 12 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 60+ days ago
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 60+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Banking Customer Service Representative - Onsite
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 17 hours ago
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 17 hours ago
Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Bilingual (Spanish/English) Customer Service Representative - Onsite
- Hollywood, FL (23 miles from Boca Raton, FL)
- 17 hours ago
- Hollywood, FL (23 miles from Boca Raton, FL)
- 17 hours ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
$19.00 - $23:00/HR Customer Service/ Warehouse Agent
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 10 hours ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 10 hours ago
What youll do: Working as a Customer Service representative Schedule is Monday through Friday Shift start time is 06:00 AM The pay range outlined herein is a good-faith estimate based on factors such...
Pharmacy Customer Service Associate
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 21 hours ago
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
BL Customer Service Specialist PT
- Sunrise, FL (16 miles from Boca Raton, FL)
- 22 hours ago
- Sunrise, FL (16 miles from Boca Raton, FL)
- 22 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Title: Customer Service Deputy Manager Location: Boca Raton, FL Hybrid Office Requirements: Tuesdays & Wednesdays on-site Pay Range:$85,000 to $90,000 Bonus a 15% Benefits a 2 weeks vacation + 3...
Client Service Representative, National Accounts
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 23 hours ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 23 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 23 hours ago
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 23 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Davie, FL (19 miles from Boca Raton, FL)
- 23 hours ago
- Davie, FL (19 miles from Boca Raton, FL)
- 23 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Full-Time Customer Experience Specialist
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 1 day ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 1 day ago
Customer Service Associate - Perigold Location: West Palm Beach, FL Brief Overview of Position Perigold's Physical Retail team is reinventing the shopping experience for luxury Home by curating...
Customer Service Representative - Driving
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 1 day ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 1 day ago
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with...
Scheduler / Retail Sales Associate / Customer Service / Receptionist
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 1 day ago
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 1 day ago
Overview If you're looking for a scheduling / front desk receptionist / retail sales associate / customer service position AND have MASSAGE/WELLNESS/FITNESS/MEDICAL FRONT DESK EXPERIENCE then look...
Demographic Data for Boca Raton, FL
Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Boca Raton, FL
Highest Education Level
Customer Service Representatives in Boca Raton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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