Customer Service Representative Jobs in Thornton, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Raven Print and Marketing
- Lakewood, CO (11 miles from Thornton, CO)
- 12 days ago
- Raven Print and Marketing
- Lakewood, CO (11 miles from Thornton, CO)
- 12 days ago
Customer Service Superstar Wanted - Print, Signs, Apparel & Promotionla Industry Are you a seasoned CSR expert with a passion for delivering exceptional results? We are on the hunt for a true...
Member Service Representative Or Senior - 744000054078580
- Thornton, CO
- 6 hours ago
- Thornton, CO
- 6 hours ago
Member Service Representative Or Senior - Thornton, CO - ...580Essential FunctionsThe primary purpose of the Member Service Representative position is toprovide superior member service; driving...
- Denver, CO (12 miles from Thornton, CO)
- 6 hours ago
- Denver, CO (12 miles from Thornton, CO)
- 6 hours ago
About ProcareFor over 30 years, Procare Solutions has been dedicated to empowering earlychildhood educators by providing products and services that enable them tofocus on the care, safety and...
Member Service Representative Or Senior - 744000054080335
- Broomfield, CO (8 miles from Thornton, CO)
- 6 hours ago
- Broomfield, CO (8 miles from Thornton, CO)
- 6 hours ago
Member Service Representative Or Senior - Broomfield, CO ...335Essential FunctionsThe primary purpose of the Member Service Representative position is toprovide superior member service; driving...
Customer Service Team Member - Part Time
- Longmont, CO (24 miles from Thornton, CO)
- 6 hours ago
- Longmont, CO (24 miles from Thornton, CO)
- 6 hours ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Customer Service Security Officer
- Denver, CO (12 miles from Thornton, CO)
- 6 hours ago
- Denver, CO (12 miles from Thornton, CO)
- 6 hours ago
Customer Service Security Officer - Unarmed - FT/PT - Denver Department: Human Resources Location: Denver, CO Advantage Security, Inc. (ASI) has provided both security and customer service to its...
Customer Service Representative (On-Site)
- Westminster, CO (2 miles from Thornton, CO)
- 6 hours ago
- Westminster, CO (2 miles from Thornton, CO)
- 6 hours ago
Customer Service Representative **Onsite - Westminster CO ** Description: -Will be supporting Back Up Care team (classified as Customer Care Specialist) -Work with a number of client companies (these...
- Denver, CO (12 miles from Thornton, CO)
- 9 hours ago
- Denver, CO (12 miles from Thornton, CO)
- 9 hours ago
Successful candidates will have call center experience, have worked with commercial insurance and Medicare, and have the ability to communicate effectively with our client and provider group....
Customer Service Security Officer - Unarmed - FT/PT - Denver
- Denver, CO (12 miles from Thornton, CO)
- 10 hours ago
- Denver, CO (12 miles from Thornton, CO)
- 10 hours ago
Advantage Security, Inc. (ASI) has provided both security and customer service to its clients for over 29 years in the Denver and surrounding areas. We are currently seeking exceptional candidates...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Lakewood, CO (14 miles from Thornton, CO)
- 10 hours ago
- Lakewood, CO (14 miles from Thornton, CO)
- 10 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Bilingual Customer Service Agent / Agente de servicio al cliente bilingue
- Englewood, CO (11 miles from Thornton, CO)
- 10 hours ago
- Englewood, CO (11 miles from Thornton, CO)
- 10 hours ago
Join Speedy Glass as a Bilingual (Spanish and English) Customer Service Agent on-site at our Denver, CO location. This is a fully on-site role with a five-day workweek, scheduled between Monday...
Contract Customer Service Representative
- Centennial, CO (18 miles from Thornton, CO)
- 1 day ago
- Centennial, CO (18 miles from Thornton, CO)
- 1 day ago
Service Representative for a temporary assignment with alocal Medical Supply company in Centennial, CO....
Medical Customer Service Representative
- Englewood, CO (11 miles from Thornton, CO)
- 1 day ago
- Englewood, CO (11 miles from Thornton, CO)
- 1 day ago
Now hiring a Medical Customer Service Representative for our premier client in Centennial, CO!...
Customer Support Representative, Level 1
- Broomfield, CO (8 miles from Thornton, CO)
- 1 day ago
- Broomfield, CO (8 miles from Thornton, CO)
- 1 day ago
First Things First - What We Can Offer You Responsible Time Off Comprehensive medical, dental, vision package with 100% employer paid options 401k/Retirement Plan with 6% employer match Generous...
Member Service Representative or Senior - Broomfield, CO
- Broomfield, CO (8 miles from Thornton, CO)
- 1 day ago
- Broomfield, CO (8 miles from Thornton, CO)
- 1 day ago
The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and...
Demographic Data for Thornton, CO
Moving to Thornton, CO? Find some basic demographic data about Thornton, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Thornton, CO
Highest Education Level
Customer Service Representatives in Thornton, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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