Customer Service Representative Jobs in Colorado
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Raven Print and Marketing
- Lakewood, CO
- 10 days ago
- Raven Print and Marketing
- Lakewood, CO
- 10 days ago
Customer Service Superstar Wanted - Print, Signs, Apparel & Promotionla Industry Are you a seasoned CSR expert with a passion for delivering exceptional results? We are on the hunt for a true...
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...
Remote WorkAs a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking...
Customer Service Insurance - Sales
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...
GT Tools Is Hiring: Customer Service Specialist Location: Durango, CO | Status: Full-Time | Industry Leader Since 1984 ________________________________________ Build Your Future with GT Tools...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview Studio Benefits: Competitive pay Bonuses based on monthly conversion numbers A complimentary monthly massage at the studio 401k If working in a rewarding sales environment in a great...
CPW Administrative Assistant III/Customer Service Representative (Hot Sulphur Springs, CO)
- Hot Sulphur Springs, CO
- 4 hours ago
- Hot Sulphur Springs, CO
- 4 hours ago
OPEN TO STATE OF COLORADO RESIDENTS ONLY Consider joining the dedicated people of the Colorado Department of Natural Resources. Its our mission to manage and conserve Colorados natural resources...
Contract Customer Service Representative Benefits: Direct deposit, pay card program, healthcare option (medical, dental, vision, life and disability), national discounts, referral bonus and raffle opportunities...
Enterprise Mobility has an exciting opportunity for a Full Time Customer Service Representative (CSR)....
Description Hourly Wage Estimate: 18.29 - 24.30 / hour Learn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors...
Job Description: Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As aCustomer Service Representativeworking in our site inOklahoma City,...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Now hiring a Medical Customer Service Representative for our premier client in Centennial, CO!...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Colorado
Highest Education Level
Customer Service Representatives in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Baking
- Customer Support
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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