Customer Service Representative Jobs in California
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA
- 4 days ago
- Liberty Mutual Insurance
- Los Angeles, CA
- 4 days ago
The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...
Remote Work
Veterinary Customer Service Representative
- Affordable Animal Hospital Eagle Rock
- Los Angeles, CA
- 11 days ago
- Affordable Animal Hospital Eagle Rock
- Los Angeles, CA
- 11 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA
- 12 days ago
- Furer Organization
- San Diego, CA
- 12 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote Work
Customer Service Representative
- Gentle Dental
- Carlsbad, CA
- 13 days ago
- Gentle Dental
- Carlsbad, CA
- 13 days ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Commerical Insurance Admin - CSR - Office Manager
- JVRC Insurance
- Westlake Village, CA
- 13 days ago
- JVRC Insurance
- Westlake Village, CA
- 13 days ago
We are a well-established Commercial Insurance Agency looking for full time candidates preferably with experience with processing certificates of insurance, insurance Administration, and CSR...
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
Service Representative assisting assigned client(s) Implement continuous improvement initiatives to improve service for assigned client(s) Participate in daily operational calls and provide updates...
Security Officer We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47...
A brand new fast-paced restaurant in Cayucos is seeking passionate and qualified individuals to join our team as Line Cooks and Customer Service Representatives....
NOW HIRING PART-TIME CUSTOMER SERVICE (Spanish/English)
- Pasadena, CA
- 1 hour ago
- Pasadena, CA
- 1 hour ago
ESTAMOS CONTRATANDO SERVICIO AL CLIENTE MEDIO TIEMPO (Espanol/Ingles) Were looking for bilingual (Spanish & English) people 18 and older to help with appointment setting and customer service in...
An electronic contract manufacturer located in the city of Aliso Viejo is looking for a Customer Service Representative....
Sunset Honda in San Luis Obispo is looking for a high-energy, customer-focused individual who pays close attention to detail to join our team. This full-time position involves assisting with...
Part-Time Customer Service (Bi-lingual, English and Spanish)
- Chula Vista, CA
- 1 hour ago
- Chula Vista, CA
- 1 hour ago
Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services. Essential Job Duties: Handle phone and emails from customers pertaining...
Family owned gate company looking for a full-time accounts receivable representative. We specialize in automatic gate repair and installations. We also service phone systems and pedestrian doors....
Customer Service Assistant (Entry Level) We are seeking a full time customer service assistant Qualifications: - Bilingual in English and Mandarin or Cantonese - Detail oriented and quick learner...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in California
Highest Education Level
Customer Service Representatives in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Baking
- Customer Support
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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