Customer Service Representative Jobs in California
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA
- 4 days ago
- Furer Organization
- San Diego, CA
- 4 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkCustomer Experience Agent (Paid Training)
- South San Francisco, CA
- 5 days ago
- South San Francisco, CA
- 5 days ago
The Customer Advocate is one of Safelites first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and...
Commerical Insurance Admin - CSR - Office Manager
- JVRC Insurance
- Westlake Village, CA
- 6 days ago
- JVRC Insurance
- Westlake Village, CA
- 6 days ago
We are a well-established Commercial Insurance Agency looking for full time candidates preferably with experience with processing certificates of insurance, insurance Administration, and CSR...
Veterinary Customer Service Representative
- Horizon Veterinary Specialists
- Ventura, CA
- 8 days ago
- Horizon Veterinary Specialists
- Ventura, CA
- 8 days ago
Company Description Horizon Veterinary Specialists, founded in August 2018 by five board-certified veterinarians, aims to drive positive influence in the veterinary community. With a...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Our client is looking for a technical Customer Service Representative at a growing laser service house....
Pomona Women's Center - On-Call Client Advocate 845 E Arrow Hwy, Pomona, CA 91767, USA Req #1071 Wednesday, March 12, 2025 HealthRIGHT 360 gives hope, builds health, and changes lives for people...
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments....
Customer Service Representative/Accounting Assistant
- Lake Elsinore, CA
- 1 hour ago
- Lake Elsinore, CA
- 1 hour ago
OBJECTIVE: The Customer Service Representative communicates with clients regarding the billing and invoices for purchase orders, and delivery dates....
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
The Customer Service Representative will scan and validate documents to be viewed in Onbase....
Remote WorkDETAILED JOB DESCRIPTION Customer Service Representative SELECTION PROCESS All applicants must submit clear, concise and complete information regarding their qualifications for the position, including...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in California
Highest Education Level
Customer Service Representatives in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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