Customer Service Representative Jobs in Simi Valley, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Commerical Insurance Admin - CSR - Office Manager
- JVRC Insurance
- Westlake Village, CA (5 miles from Simi Valley, CA)
- 18 hours ago
- JVRC Insurance
- Westlake Village, CA (5 miles from Simi Valley, CA)
- 18 hours ago
We are a well-established Commercial Insurance Agency looking for full time candidates preferably with experience with processing certificates of insurance, insurance Administration, and CSR...
- Camarillo, CA (16 miles from Simi Valley, CA)
- 1 day ago
- Camarillo, CA (16 miles from Simi Valley, CA)
- 1 day ago
Immediate need for Inside Sales Support / Customer Service Representative A fast-paced and evolving manufacturing company under new, innovative leadership is seeking an experienced Customer Service...
Customer Service Representative
- Valencia, CA (18 miles from Simi Valley, CA)
- 2 days ago
- Valencia, CA (18 miles from Simi Valley, CA)
- 2 days ago
Are you a Customer Service Representative? Do you have 2+ years of customer serivce and order entry experience? We may have a position for you!...
Customer Service Representative (Manufacturing)
- Thousand Oaks, CA (9 miles from Simi Valley, CA)
- 2 days ago
- Thousand Oaks, CA (9 miles from Simi Valley, CA)
- 2 days ago
In this role, youll handle customer inquiries, process orders, and work closely with production and shipping teams to ensure timely deliveries and top-notch service. Job Requirements: Bilingual in...
Customer Service Associate - Temporary
- Van Nuys, CA (17 miles from Simi Valley, CA)
- 2 days ago
- Van Nuys, CA (17 miles from Simi Valley, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Inbound Call Center
- Santa Monica, CA (24 miles from Simi Valley, CA)
- 3 days ago
- Santa Monica, CA (24 miles from Simi Valley, CA)
- 3 days ago
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with...
LP Customer Service Associate II TJ Maxx Tarzana Full Time
- Tarzana, CA (15 miles from Simi Valley, CA)
- 3 days ago
- Tarzana, CA (15 miles from Simi Valley, CA)
- 3 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- San Fernando, CA (20 miles from Simi Valley, CA)
- 3 days ago
- San Fernando, CA (20 miles from Simi Valley, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Castaic, CA (19 miles from Simi Valley, CA)
- 3 days ago
- Castaic, CA (19 miles from Simi Valley, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Oxnard, CA (22 miles from Simi Valley, CA)
- 4 days ago
- Oxnard, CA (22 miles from Simi Valley, CA)
- 4 days ago
Office/Reception?? Location: Goleta, CA?? Pay: $18-$21/hr DOE?? Schedule: Monday-Friday | 10AM-6PM?? Type: Temp-to-Hire We're looking for a dependable and organized Office/Receptionist to join our...
Customer Service - Self Storage Manager
- Van Nuys, CA (17 miles from Simi Valley, CA)
- 4 days ago
- Van Nuys, CA (17 miles from Simi Valley, CA)
- 4 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Sales & Customer Service Associate
- Valencia, CA (18 miles from Simi Valley, CA)
- 4 days ago
- Valencia, CA (18 miles from Simi Valley, CA)
- 4 days ago
Overview Where Better Careers Begin! Massage Envy Valencia Way: 23957 Newhall Ranch Rd, Valencia, CA 91355 Do you have a passion for helping others? At the Massage Envy Valencia Way franchise, we...
Dry Cleaner - Hiring for 3 Locations (Simi Valley, Wood Ranch, Newbury Park) We are a well-established dry cleaning company with three locations: Simi Valley, Wood Ranch, and Newbury Park. We're...
Automotive Customer Service Advisor
- Panorama City, CA (19 miles from Simi Valley, CA)
- 4 days ago
- Panorama City, CA (19 miles from Simi Valley, CA)
- 4 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Valencia, CA (18 miles from Simi Valley, CA)
- 4 days ago
- Valencia, CA (18 miles from Simi Valley, CA)
- 4 days ago
Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply...
Demographic Data for Simi Valley, CA
Moving to Simi Valley, CA? Find some basic demographic data about Simi Valley, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Simi Valley, CA
Highest Education Level
Customer Service Representatives in Simi Valley, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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