Customer Service Representative Jobs in San Jose, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative
- Santa Cruz, CA (24 miles from San Jose, CA)
- 6 hours ago
- Santa Cruz, CA (24 miles from San Jose, CA)
- 6 hours ago
Immediate 3+ month contract job available in Watsonville. Working with a local government agency, you'll be responsible for customer service, answering phones, providing general information to the...
Bilingual Insurance Agent (Sales, Customer Service)
- Hayward, CA (24 miles from San Jose, CA)
- 7 hours ago
- Hayward, CA (24 miles from San Jose, CA)
- 7 hours ago
Bilingual Insurance Agent (Sales, Customer Service) 3.2 3.2 out of 5 stars Hayward, CA 94544 Pay Range: $50000 - $110000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks:...
- Redwood City, CA (21 miles from San Jose, CA)
- 15 hours ago
- Redwood City, CA (21 miles from San Jose, CA)
- 15 hours ago
We are looking for a friendly and detail-oriented Customer Service Representative to join our rapidly expanding team. This position offers potential for growth within the company....
Customer Service Specialist - Now Hiring
- Newark, CA (15 miles from San Jose, CA)
- 16 hours ago
- Newark, CA (15 miles from San Jose, CA)
- 16 hours ago
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...
Customer Service/ Lot Attendant
- Sunnyvale, CA (7 miles from San Jose, CA)
- 23 hours ago
- Sunnyvale, CA (7 miles from San Jose, CA)
- 23 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service - Whole Foods
- Fremont, CA (16 miles from San Jose, CA)
- 23 hours ago
- Fremont, CA (16 miles from San Jose, CA)
- 23 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
- Hayward, CA (24 miles from San Jose, CA)
- 1 day ago
- Hayward, CA (24 miles from San Jose, CA)
- 1 day ago
A local client is looking to hire a dynamic and friendly Reservation Agent to join their Hayward office. If you have excellent phone skills, a knack for learning new software, and a passion for...
- Woodside, CA (22 miles from San Jose, CA)
- 1 day ago
- Woodside, CA (22 miles from San Jose, CA)
- 1 day ago
Store - BAY-REDWOOD CITY, CADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout...
Lead Customer Service Specialist
- Santa Clara, CA (3 miles from San Jose, CA)
- 1 day ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 1 day ago
Role Provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. Leads other Customer Service personnel....
Customer Service Team Member - Part Time Seasonal
- Campbell, CA (5 miles from San Jose, CA)
- 1 day ago
- Campbell, CA (5 miles from San Jose, CA)
- 1 day ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
- Hayward, CA (22 miles from San Jose, CA)
- 1 day ago
- Hayward, CA (22 miles from San Jose, CA)
- 1 day ago
We are looking for an enthusiastic front desk employee to join our team. The individual must be reliable, self motivated, on time and friendly. Opportunity for growth. Will train!!! This position...
- Hayward, CA (24 miles from San Jose, CA)
- 2 days ago
- Hayward, CA (24 miles from San Jose, CA)
- 2 days ago
The Customer Service Specialist is responsive, accurate, and helpful. Providing top-tier localized customer service. Serving as an information hub between manufacturers, customers, service and...
- San Carlos, CA (23 miles from San Jose, CA)
- 2 days ago
- San Carlos, CA (23 miles from San Jose, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Santa Clara, CA (3 miles from San Jose, CA)
- 2 days ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Fremont, CA (16 miles from San Jose, CA)
- 2 days ago
- Fremont, CA (16 miles from San Jose, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in San Jose, CA
Highest Education Level
Customer Service Representatives in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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