Customer Service Representative Jobs in San Diego, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 4 days ago
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 4 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkPosition Title: Customer Service Representative Studio/Department: Customer Service Employee Type: Full Time, Temp Location: San Diego, CA/Remote (Daybreak Approved Remote Locations (CA, WA, TX, NY)...
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our...
Customer Service Representative I (Office)
- Chula Vista, CA (7 miles from San Diego, CA)
- 20 hours ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 20 hours ago
Technical and training assistance is provided by the Customer Service Leadworker (Office) or Customer Service Representative (Office) II....
- El Cajon, CA (18 miles from San Diego, CA)
- 1 day ago
- El Cajon, CA (18 miles from San Diego, CA)
- 1 day ago
Motoworld of El Cajon is gearing up for our busiest season and has openings for Cashiers and customer service. We have two part-time positions available. If you are a self motivated, energetic,...
Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...
Remote Work- Chula Vista, CA (7 miles from San Diego, CA)
- 1 day ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- La Jolla, CA (10 miles from San Diego, CA)
- 1 day ago
- La Jolla, CA (10 miles from San Diego, CA)
- 1 day ago
Requisition I D : 879780 Store #: 00B162 University Town Center Position : Part-Time Total Rewards: Benefits/Incentive Information At Oakley, we believe everyone in the world can and will become...
Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service and Dispatcher - Part-Time Afternoon Shift. We are courier service in San Diego, Join us as a Customer Service & Dispatcher for part-time (with potential full-time) afternoon...
We have an immediate opening for an administrative assistant/customer service representative to join our team....
TriLink Biotechnologies is seeking a #MiracleMaker to join our commercial team as Customer Service Representative II....
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions...
Cashier & customer service need for a retail shop in Mission Gorge Rd send us our CV and your contact information Contact the shop only through our Email.
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in San Diego, CA
Highest Education Level
Customer Service Representatives in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »