Customer Service Representative Jobs in San Diego, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 13 days ago
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 13 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkWe're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our...
Member Service Representative (Full-Time) - La Mesa
- La Mesa, CA (10 miles from San Diego, CA)
- 11 hours ago
- La Mesa, CA (10 miles from San Diego, CA)
- 11 hours ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Veterinary Client Service Representative - Emergency
- La Mesa, CA (10 miles from San Diego, CA)
- 16 hours ago
- La Mesa, CA (10 miles from San Diego, CA)
- 16 hours ago
Veterinary Client Service Representative - Emergency Day Shift/Swing Shift, Full - Time La Mesa, California Pet Emergency and Specialty East County is looking for an ExperiencedVeterinary Client...
Part-Time Customer Service (Bi-lingual, English and Spanish)
- Chula Vista, CA (7 miles from San Diego, CA)
- 23 hours ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 23 hours ago
Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services. Essential Job Duties: Handle phone and emails from customers pertaining...
Store Customer Service Specialist - Part Time (Bilingual Spanish)
- San Diego, CA
- 23 hours ago
- San Diego, CA
- 23 hours ago
The individual selected for this PART TIME role will be expected to work at Store 708530, located at: 8915 Mira Mesa Blvd, San Diego, CA 92126 Customer Service Specialists work closely with...
The individual selected for this PART TIME role will be expected to work at Store 701529, located at: 4802 Convoy St, San Diego, CA 92111 This PART TIME position is essential to the success of our...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Rep (Local-REMOTE)
- Chula Vista, CA (7 miles from San Diego, CA)
- 1 day ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 1 day ago
Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished "Bilingual Customer Service Rep...
Customer Care Representative - SHP Operations - Day Shift - Per Diem
- San Diego, CA
- 1 day ago
- San Diego, CA
- 1 day ago
investigation and resolution * Pharmacy prior authorizations and eligibility * Member appeal/concern investigation and documentation * Member reimbursement requests Department Policies and Procedures...
This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works...
- Chula Vista, CA (7 miles from San Diego, CA)
- 1 day ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 1 day ago
Benefits: Company parties Employee discounts Free uniforms Opportunity for advancement Training & development Wellness resources Member Service Representative HIGHLIGHTS FREE gym membership with...
Customer Service Representative - La Jolla University Town Center
- San Diego, CA
- 1 day ago
- San Diego, CA
- 1 day ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Retail Customer Service Associate
- Encinitas, CA (22 miles from San Diego, CA)
- 1 day ago
- Encinitas, CA (22 miles from San Diego, CA)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
One of our clients is seeking a skilled Customer Service Representative to join their team....
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in San Diego, CA
Highest Education Level
Customer Service Representatives in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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