Customer Service Representative Jobs in Roseville, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative, Collision
- McClellan, CA (9 miles from Roseville, CA)
- 10 hours ago
- McClellan, CA (9 miles from Roseville, CA)
- 10 hours ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Part Time IFP PPO Customer Care Representative
- El Dorado Hills, CA (10 miles from Roseville, CA)
- 14 hours ago
- El Dorado Hills, CA (10 miles from Roseville, CA)
- 14 hours ago
Job Description: Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care....
Property inspector/Customer service-PT/FT, Remote or in the Field
- Sacramento, CA (16 miles from Roseville, CA)
- 19 hours ago
- Sacramento, CA (16 miles from Roseville, CA)
- 19 hours ago
We Need Help with our Recession-Proof National Expansion. If you like helping people, at no out-of-pocket cost to them, then join us and benefit from our 31 years of experience. Benefits of...
Bilingual Customer Service Representative - Spanish-English
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service Representative
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
As a Customer Service Representative working remotely in Sacramento, CA, youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
- Sacramento, CA (16 miles from Roseville, CA)
- 3 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 3 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
- Sacramento, CA (16 miles from Roseville, CA)
- 3 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 3 days ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Senior Customer Service Representative - Remote in CA
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
The Senior Customer Service Representative is: Responsible for representing the organization and functioning as a key communicator for the organizations providers....
Remote WorkCustomer Service Representative
- Folsom, CA (8 miles from Roseville, CA)
- 4 days ago
- Folsom, CA (8 miles from Roseville, CA)
- 4 days ago
Job Type Full-time Description The Contact Center Representative reports directly to the Contact Center Manager and is responsible for handling incoming calls, responding to customers and entering...
Reservationist & Customer Service Specialist
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
Job Type Part-time Description Come work for Sacramento's Leading Restaurant Group!!! The Reservations Specialist ensures that each customer receives outstanding service, which includes greeting...
Pharmacy Customer Service Associate
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative Wanted
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
VCA La Riviera in Sacramento, CA is seeking a Customer Service Representative to join our team. We are a small 2 doctor general practice hospital with big ideas!...
- Fair Oaks, CA (6 miles from Roseville, CA)
- 4 days ago
- Fair Oaks, CA (6 miles from Roseville, CA)
- 4 days ago
We strive to maintain a positive work environment that is fun and fosters group collaboration between the doctors, technical staff and the customer service representatives....
Phone Customer Service STARTING $98K/YR + Paid Vacations
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
Now Hiring: Phone Customer Service Full-Time Remote Position Pay: Starting at $98,000/yr + Paid Vacations & Full Benefits We are looking for a **Remote Phone Customer Service Representative** to assist...
Remote WorkDemographic Data for Roseville, CA
Moving to Roseville, CA? Find some basic demographic data about Roseville, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Roseville, CA
Highest Education Level
Customer Service Representatives in Roseville, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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