Customer Service Representative Jobs in Northridge, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Commerical Insurance Admin - CSR - Office Manager
- JVRC Insurance
- Westlake Village, CA (15 miles from Northridge, CA)
- 18 hours ago
- JVRC Insurance
- Westlake Village, CA (15 miles from Northridge, CA)
- 18 hours ago
We are a well-established Commercial Insurance Agency looking for full time candidates preferably with experience with processing certificates of insurance, insurance Administration, and CSR...
Retail Loss Prevention Customer Service Associate II
- Studio City, CA (12 miles from Northridge, CA)
- 10 hours ago
- Studio City, CA (12 miles from Northridge, CA)
- 10 hours ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
NOW HIRING PART-TIME CUSTOMER SERVICE (Spanish/English)
- Pasadena, CA (24 miles from Northridge, CA)
- 1 day ago
- Pasadena, CA (24 miles from Northridge, CA)
- 1 day ago
ESTAMOS CONTRATANDO SERVICIO AL CLIENTE MEDIO TIEMPO (Espanol/Ingles) Were looking for bilingual (Spanish & English) people 18 and older to help with appointment setting and customer service in...
Customer Service Representative
- Inglewood, CA (22 miles from Northridge, CA)
- 1 day ago
- Inglewood, CA (22 miles from Northridge, CA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Valencia, CA (14 miles from Northridge, CA)
- 2 days ago
- Valencia, CA (14 miles from Northridge, CA)
- 2 days ago
Are you a Customer Service Representative? Do you have 2+ years of customer serivce and order entry experience? We may have a position for you!...
Baking Assistant / Customer Service
- South Pasadena, CA (24 miles from Northridge, CA)
- 2 days ago
- South Pasadena, CA (24 miles from Northridge, CA)
- 2 days ago
We are a scratch bakery specializing in croissants, danishes, cakes and artisanal breads. We are looking for a Junior Baker who is hard working, accurate, clean, punctual, dedicated and positive....
Customer Service - Self Storage Manager
- Inglewood, CA (22 miles from Northridge, CA)
- 2 days ago
- Inglewood, CA (22 miles from Northridge, CA)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative (Manufacturing)
- Thousand Oaks, CA (20 miles from Northridge, CA)
- 2 days ago
- Thousand Oaks, CA (20 miles from Northridge, CA)
- 2 days ago
In this role, youll handle customer inquiries, process orders, and work closely with production and shipping teams to ensure timely deliveries and top-notch service. Job Requirements: Bilingual in...
- El Segundo, CA (23 miles from Northridge, CA)
- 2 days ago
- El Segundo, CA (23 miles from Northridge, CA)
- 2 days ago
Our financial services client is currently seeking a Client Support Associate temp for our El Segundo location. This is a unique opportunity to join our team to deliver world class customer...
Customer Service Associate - Temporary
- Van Nuys, CA (5 miles from Northridge, CA)
- 2 days ago
- Van Nuys, CA (5 miles from Northridge, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Veterinary Client Service Representative
- Culver City, CA (18 miles from Northridge, CA)
- 3 days ago
- Culver City, CA (18 miles from Northridge, CA)
- 3 days ago
Veterinary Cancer Group of Los Angeles is seeking a Veterinary Client Service Representative to join our team! Veterinary Cancer Group LA was founded in 1992 and has grown from a one doctor...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Venice, CA (17 miles from Northridge, CA)
- 3 days ago
- Venice, CA (17 miles from Northridge, CA)
- 3 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative - Inbound Call Center
- Santa Monica, CA (15 miles from Northridge, CA)
- 3 days ago
- Santa Monica, CA (15 miles from Northridge, CA)
- 3 days ago
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with...
LP Customer Service Associate II TJ Maxx Tarzana Full Time
- Tarzana, CA (2 miles from Northridge, CA)
- 3 days ago
- Tarzana, CA (2 miles from Northridge, CA)
- 3 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Personal Banker (Member Service Representative III)
- Pasadena, CA (24 miles from Northridge, CA)
- 3 days ago
- Pasadena, CA (24 miles from Northridge, CA)
- 3 days ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) The pay range for this position is listed...
Demographic Data for Northridge, CA
Moving to Northridge, CA? Find some basic demographic data about Northridge, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Northridge, CA
Highest Education Level
Customer Service Representatives in Northridge, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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