Customer Service Representative Jobs in Lake Forest, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Irvine, CA (10 miles from Lake Forest, CA)
- 9 days ago
- Irvine, CA (10 miles from Lake Forest, CA)
- 9 days ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Customer Service Representative
- Fullerton, CA (22 miles from Lake Forest, CA)
- 8 hours ago
- Fullerton, CA (22 miles from Lake Forest, CA)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Orange, CA (15 miles from Lake Forest, CA)
- 11 hours ago
- Orange, CA (15 miles from Lake Forest, CA)
- 11 hours ago
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments....
Customer Service Representative/Accounting Assistant
- Lake Elsinore, CA (17 miles from Lake Forest, CA)
- 11 hours ago
- Lake Elsinore, CA (17 miles from Lake Forest, CA)
- 11 hours ago
OBJECTIVE: The Customer Service Representative communicates with clients regarding the billing and invoices for purchase orders, and delivery dates....
- Corona, CA (20 miles from Lake Forest, CA)
- 11 hours ago
- Corona, CA (20 miles from Lake Forest, CA)
- 11 hours ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
- Fountain Valley, CA (15 miles from Lake Forest, CA)
- 11 hours ago
- Fountain Valley, CA (15 miles from Lake Forest, CA)
- 11 hours ago
The Customer Service Representative will scan and validate documents to be viewed in Onbase....
Remote WorkCustomer Service Representative
- Fullerton, CA (22 miles from Lake Forest, CA)
- 16 hours ago
- Fullerton, CA (22 miles from Lake Forest, CA)
- 16 hours ago
Customer Service: Delivering best in class service to all patients and clients with professional and proactive approach. Maintain a professional appearance following the organizational dress...
Customer Service Representative
- Lake Elsinore, CA (17 miles from Lake Forest, CA)
- 17 hours ago
- Lake Elsinore, CA (17 miles from Lake Forest, CA)
- 17 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Associate
- San Clemente, CA (17 miles from Lake Forest, CA)
- 20 hours ago
- San Clemente, CA (17 miles from Lake Forest, CA)
- 20 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Response Clerk
- Corona, CA (20 miles from Lake Forest, CA)
- 20 hours ago
- Corona, CA (20 miles from Lake Forest, CA)
- 20 hours ago
Are you looking for a job opportunity where you can advance your skills and experience? Staffmark has an outstanding opportunity for you! We are looking to fill a Customer Service Response Clerk...
Customer Service Representative
- Anaheim, CA (22 miles from Lake Forest, CA)
- 21 hours ago
- Anaheim, CA (22 miles from Lake Forest, CA)
- 21 hours ago
Position Overview: Supports and adds value to an efficient organization dedicated to quality care and exceptional service. Performs a variety of clerical and customer service work in providing...
- Garden Grove, CA (18 miles from Lake Forest, CA)
- 1 day ago
- Garden Grove, CA (18 miles from Lake Forest, CA)
- 1 day ago
Our client in the aerospace and manufacturing industry is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the Commercial department supporting the...
- Orange, CA (15 miles from Lake Forest, CA)
- 1 day ago
- Orange, CA (15 miles from Lake Forest, CA)
- 1 day ago
service representative City of Orange #Job openings in Orange County #Hiring in City of Orange, CA #Office jobs in Orange County #Local jobs in City of Orange, CA #Office work in City of Orange #...
Weekend Sales Associate, Women's Designer- Fashion Island
- Newport Beach, CA (7 miles from Lake Forest, CA)
- 1 day ago
- Newport Beach, CA (7 miles from Lake Forest, CA)
- 1 day ago
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...
Personal Banker (Member Service Representative II)
- Irvine, CA (10 miles from Lake Forest, CA)
- 1 day ago
- Irvine, CA (10 miles from Lake Forest, CA)
- 1 day ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed below....
Demographic Data for Lake Forest, CA
Moving to Lake Forest, CA? Find some basic demographic data about Lake Forest, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lake Forest, CA
Highest Education Level
Customer Service Representatives in Lake Forest, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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