Customer Service Representative Jobs in Irwindale, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 412 Jobs

Customer Service Representative I

  • City of Industry, CA (11 miles from Irwindale, CA)
  • 1 day ago
  • City of Industry, CA (11 miles from Irwindale, CA)
  • 1 day ago

Who You Are: A Customer Service Representative that makes it a priority to ensure the customers and organization have the support they need by telephone, fax, or email....

Remote Customer Support Rep No Calls, Just Emails & Chats

  • Anaheim, CA (20 miles from Irwindale, CA)
  • 2 hours ago
  • Anaheim, CA (20 miles from Irwindale, CA)
  • 2 hours ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Remote Customer Service

  • Los Angeles, CA (22 miles from Irwindale, CA)
  • 2 hours ago
  • Los Angeles, CA (22 miles from Irwindale, CA)
  • 2 hours ago

Work from home booking Vacations, Hotels, Rental and more..... No prior travel experience needed..... I will train Business Opportunity Schedule an interview with Gail

Remote Work

Remote Customer Support Rep No Calls, Just Emails & Chats

  • Los Angeles, CA (22 miles from Irwindale, CA)
  • 2 hours ago
  • Los Angeles, CA (22 miles from Irwindale, CA)
  • 2 hours ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Customer Service Representative/ Manager Pest Control Office

  • Alhambra, CA (13 miles from Irwindale, CA)
  • 2 hours ago
  • Alhambra, CA (13 miles from Irwindale, CA)
  • 2 hours ago

Were looking for a friendly and detail-oriented Customer Service Representative/Manager (CSR/M) to join our team and help ensure our customers receive top-notch support....

Customer Service Rep

  • Ontario, CA (15 miles from Irwindale, CA)
  • 3 hours ago
  • Ontario, CA (15 miles from Irwindale, CA)
  • 3 hours ago

Duties and Responsibilities Immediately address and resolve customer inventory inquiries or day-to-day issues Run a Schedule to ship report to ensure all bill of ladings from the previous day are...

Registered Client Service Associate - B11 -Rowland Heights/San Gabriel Valley

  • San Gabriel, CA (10 miles from Irwindale, CA)
  • 3 hours ago
  • San Gabriel, CA (10 miles from Irwindale, CA)
  • 3 hours ago

The Licensed Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates...

Customer Service Associate - Temporary

  • Placentia, CA (18 miles from Irwindale, CA)
  • 3 hours ago
  • Placentia, CA (18 miles from Irwindale, CA)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - Bilingual

  • Rancho Cucamonga, CA (18 miles from Irwindale, CA)
  • 5 hours ago
  • Rancho Cucamonga, CA (18 miles from Irwindale, CA)
  • 5 hours ago

Bilingual Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential!...

Customer Service Representative

  • Chino, CA (19 miles from Irwindale, CA)
  • 5 hours ago
  • Chino, CA (19 miles from Irwindale, CA)
  • 5 hours ago

Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual - Overnights

  • Brea, CA (14 miles from Irwindale, CA)
  • 5 hours ago
  • Brea, CA (14 miles from Irwindale, CA)
  • 5 hours ago

Bilingual Customer Service Representative - Overnights Pay from $27 to $32 per hour with significant growth and earning potential!...

Customer Service Sales Operations Specialists

  • Los Angeles, CA (22 miles from Irwindale, CA)
  • 7 hours ago
  • Los Angeles, CA (22 miles from Irwindale, CA)
  • 7 hours ago

Our client is looking to hire Customer Service Sales Operations Specialists to help support their team! You would be reporting to a Back Office Lead and will ensure that an excellent experience is...

Customer Service Representative-Fluent Spanish Speaker

  • Los Angeles, CA (22 miles from Irwindale, CA)
  • 11 hours ago
  • Los Angeles, CA (22 miles from Irwindale, CA)
  • 11 hours ago

Our client in North Hollywood is seeking a Customer Service Representative-Fluent Spanish speaker!...

Customer Service Representative - Food Service Distribution and Produce

  • Bell, CA (18 miles from Irwindale, CA)
  • 11 hours ago
  • Bell, CA (18 miles from Irwindale, CA)
  • 11 hours ago

CUSTOMER SERVICE REPRESENTATIVE - FOOD SERVICE DISTRIBUTION AND PRODUCE Customer Service Representative - Food Service Distribution and Produce Reference Number: 5696014 Published Date: 03/10/2025 Job...

Customer Service Representative

  • South El Monte, CA (10 miles from Irwindale, CA)
  • 11 hours ago
  • South El Monte, CA (10 miles from Irwindale, CA)
  • 11 hours ago

Customer Service Representative Essential Duties: Resolve customer issues timely and professionally Manage and grow assigned accounts Improve the overall customer experience as the primary contact for...

Demographic Data for Irwindale, CA

Moving to Irwindale, CA? Find some basic demographic data about Irwindale, CA below.


Local
National
39,536,271
996,598

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Irwindale, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Irwindale, CA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Irwindale, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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