Customer Service Representative Jobs in El Segundo, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 398 Jobs
Liberty Mutual Insurance

Customer Service Representative, Premium Audit

As a customer service representative, you must be able to follow detailed procedures, apply problem solving skills, and complete both routine and non-routine tasks and duties....

Remote Work
Liberty Mutual Insurance

Associate Agent Customer Service Representative

The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...

Remote Work

Client Service Representative - VCA Burbank Animal Hospital

  • Burbank, CA (20 miles from El Segundo, CA)
  • 14 hours ago
  • Burbank, CA (20 miles from El Segundo, CA)
  • 14 hours ago

VCA Burbank Animal Hospital is a long-standing and respected small animal practice in beautiful Burbank, California; centrally located near eateries, shopping, and entertainment with easy access...

Finan Sales Associate - Store #24 Part-Time

  • Norwalk, CA (18 miles from El Segundo, CA)
  • 14 hours ago
  • Norwalk, CA (18 miles from El Segundo, CA)
  • 14 hours ago

Our first store opened on January 2nd, 1980 in Anaheim CA and since then we have grown to 40 stores in three counties: Los Angeles, Orange and San Diego. We offer our customers a full service...

Customer Service Associate

  • Studio City, CA (16 miles from El Segundo, CA)
  • 14 hours ago
  • Studio City, CA (16 miles from El Segundo, CA)
  • 14 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Agent - $,1000 Sign-on bonus

  • Burbank, CA (20 miles from El Segundo, CA)
  • 14 hours ago
  • Burbank, CA (20 miles from El Segundo, CA)
  • 14 hours ago

Fox Rent A Car is a subsidiary of Europcar Mobility Group USA, a significant player in the USA mobility markets. Europcar Mobility Group USA's mission is to be the preferred "Mobility Service...

Customer Service Associate - Temporary

  • Gardena, CA (6 miles from El Segundo, CA)
  • 14 hours ago
  • Gardena, CA (6 miles from El Segundo, CA)
  • 14 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Seasonal Customer Service Representative - Century City

  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 14 hours ago
  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 14 hours ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service - Whole Foods

  • West Hollywood, CA (12 miles from El Segundo, CA)
  • 14 hours ago
  • West Hollywood, CA (12 miles from El Segundo, CA)
  • 14 hours ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Retail Customer Service II

  • Carson, CA (10 miles from El Segundo, CA)
  • 16 hours ago
  • Carson, CA (10 miles from El Segundo, CA)
  • 16 hours ago

Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...

Customer Service Representative

  • Commerce, CA (15 miles from El Segundo, CA)
  • 17 hours ago
  • Commerce, CA (15 miles from El Segundo, CA)
  • 17 hours ago

Service Representative....

Customer Service Representative

  • Glendale, CA (18 miles from El Segundo, CA)
  • 22 hours ago
  • Glendale, CA (18 miles from El Segundo, CA)
  • 22 hours ago

Customer Service Representative****Job Type: Full-time****Location: [Insert location here]****Salary: $27 - $28 per hour****Job Overview:**Big Mama's & Papa's Pizzeria is seeking a Customer Service...

Popular Gelato Ice Cream Full Time Helper Customer Service NOW HIRING

  • Glendale, CA (18 miles from El Segundo, CA)
  • 23 hours ago
  • Glendale, CA (18 miles from El Segundo, CA)
  • 23 hours ago

Popular Gelato Ice Cream Full Time Helper Customer Service NOW HIRING (Glendale) Gelato image 1 of 2 compensation: Serving Ice Cream employment type: experience level: mid level job title: Food...

E-Commerce Customer Service Representative

  • West Hollywood, CA (12 miles from El Segundo, CA)
  • 23 hours ago
  • West Hollywood, CA (12 miles from El Segundo, CA)
  • 23 hours ago

Company Description The Center Brands is looking to expand our customer service team by adding an E-Commerce Customer Service Representative....

Pharmacy Customer Service Associate

  • Long Beach, CA (10 miles from El Segundo, CA)
  • 1 day ago
  • Long Beach, CA (10 miles from El Segundo, CA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for El Segundo, CA

Moving to El Segundo, CA? Find some basic demographic data about El Segundo, CA below.


Local
National
17,272
2,247
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in El Segundo, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in El Segundo, CA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in El Segundo, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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