Customer Service Representative Jobs in Cypress, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative I
- City of Industry, CA (12 miles from Cypress, CA)
- 1 day ago
- City of Industry, CA (12 miles from Cypress, CA)
- 1 day ago
Who You Are: A Customer Service Representative that makes it a priority to ensure the customers and organization have the support they need by telephone, fax, or email....
Customer Service Representative
- Culver City, CA (24 miles from Cypress, CA)
- 6 days ago
- Culver City, CA (24 miles from Cypress, CA)
- 6 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Gentle Dental
- Irvine, CA (17 miles from Cypress, CA)
- 10 days ago
- Gentle Dental
- Irvine, CA (17 miles from Cypress, CA)
- 10 days ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Patient Account Representative - Healthcare Customer Service - Call Center
- El Segundo, CA (22 miles from Cypress, CA)
- 2 hours ago
- El Segundo, CA (22 miles from Cypress, CA)
- 2 hours ago
Job Family : Patient Account Representative Travel Required : None Clearance Required : None What You Will Do: The Patient Account Representative - Healthcare Customer Service - Call Center is an...
HIRING Home Warranty Customer Service Call Center
- East Irvine, CA (18 miles from Cypress, CA)
- 2 hours ago
- East Irvine, CA (18 miles from Cypress, CA)
- 2 hours ago
We are an upscale call center located near Irvine spectrum. If you have experience in auto or home warranty, we're looking to fill 1 position for our Home Warranty Customer Service Team....
Remote Customer Support Rep No Calls, Just Emails & Chats
- Anaheim, CA (5 miles from Cypress, CA)
- 2 hours ago
- Anaheim, CA (5 miles from Cypress, CA)
- 2 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote Work- Los Angeles, CA (16 miles from Cypress, CA)
- 2 hours ago
- Los Angeles, CA (16 miles from Cypress, CA)
- 2 hours ago
Work from home booking Vacations, Hotels, Rental and more..... No prior travel experience needed..... I will train Business Opportunity Schedule an interview with Gail
Remote WorkRemote Customer Support Rep No Calls, Just Emails & Chats
- Los Angeles, CA (16 miles from Cypress, CA)
- 2 hours ago
- Los Angeles, CA (16 miles from Cypress, CA)
- 2 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkCustomer Service Representative/ Manager Pest Control Office
- Alhambra, CA (19 miles from Cypress, CA)
- 2 hours ago
- Alhambra, CA (19 miles from Cypress, CA)
- 2 hours ago
Were looking for a friendly and detail-oriented Customer Service Representative/Manager (CSR/M) to join our team and help ensure our customers receive top-notch support....
Registered Client Service Associate - B11 -Rowland Heights/San Gabriel Valley
- San Gabriel, CA (20 miles from Cypress, CA)
- 3 hours ago
- San Gabriel, CA (20 miles from Cypress, CA)
- 3 hours ago
The Licensed Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates...
Customer Service Associate - Temporary
- Placentia, CA (11 miles from Cypress, CA)
- 3 hours ago
- Placentia, CA (11 miles from Cypress, CA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Lake Forest, CA (24 miles from Cypress, CA)
- 4 hours ago
- Lake Forest, CA (24 miles from Cypress, CA)
- 4 hours ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- West Covina, CA (18 miles from Cypress, CA)
- 4 hours ago
- West Covina, CA (18 miles from Cypress, CA)
- 4 hours ago
Bilingual Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual - Overnights
- Brea, CA (11 miles from Cypress, CA)
- 4 hours ago
- Brea, CA (11 miles from Cypress, CA)
- 4 hours ago
Bilingual Customer Service Representative - Overnights Pay from $27 to $32 per hour with significant growth and earning potential!...
Customer Experience Representative John Wayne Airport
- Santa Ana, CA (11 miles from Cypress, CA)
- 5 hours ago
- Santa Ana, CA (11 miles from Cypress, CA)
- 5 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Demographic Data for Cypress, CA
Moving to Cypress, CA? Find some basic demographic data about Cypress, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cypress, CA
Highest Education Level
Customer Service Representatives in Cypress, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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