Customer Service Representative Jobs in Cypress, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (16 miles from Cypress, CA)
- 5 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (16 miles from Cypress, CA)
- 5 days ago
The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...
Remote Work
Veterinary Customer Service Representative
- Affordable Animal Hospital Eagle Rock
- Los Angeles, CA (16 miles from Cypress, CA)
- 12 days ago
- Affordable Animal Hospital Eagle Rock
- Los Angeles, CA (16 miles from Cypress, CA)
- 12 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
- Anaheim, CA (5 miles from Cypress, CA)
- 18 hours ago
- Anaheim, CA (5 miles from Cypress, CA)
- 18 hours ago
Id : 29927, Title : Customer Service Clerk, Category : Administration, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...256, ExternalPostedStartDate : null, JobLevel : null,...
Bilingual Customer Service Rep (Local-REMOTE)
- Long Beach, CA (12 miles from Cypress, CA)
- 18 hours ago
- Long Beach, CA (12 miles from Cypress, CA)
- 18 hours ago
Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished "Bilingual Customer Service Rep...
Entry Level Customer Service Associate
- Norwalk, CA (6 miles from Cypress, CA)
- 18 hours ago
- Norwalk, CA (6 miles from Cypress, CA)
- 18 hours ago
Our ever-evolving team will be adding a fresh and innovative entry-level Customer Service Associate to our Sales and Customer Service Department. The entry-level Customer Service Associate who we...
Customer Service Representative
- Chino, CA (24 miles from Cypress, CA)
- 19 hours ago
- Chino, CA (24 miles from Cypress, CA)
- 19 hours ago
Are you or someone you know actively looking to step foot into a well known Automotive company? We are looking for skilled customer service representative's to support a high volume of inbound...
Customer Service Representative
- Placentia, CA (11 miles from Cypress, CA)
- 20 hours ago
- Placentia, CA (11 miles from Cypress, CA)
- 20 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Healthcare Customer Service Representative
- Anaheim, CA (5 miles from Cypress, CA)
- 23 hours ago
- Anaheim, CA (5 miles from Cypress, CA)
- 23 hours ago
JOB SUMMARY The Customer Service Representative provides support to providers and members by answering calls regarding eligibility, benefits, claims, and service authorizations....
Customer Service Team Member - Part Time
- Huntington Beach, CA (8 miles from Cypress, CA)
- 23 hours ago
- Huntington Beach, CA (8 miles from Cypress, CA)
- 23 hours ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
- Lakewood, CA (6 miles from Cypress, CA)
- 23 hours ago
- Lakewood, CA (6 miles from Cypress, CA)
- 23 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Associate Client Advocate, Financial Institutions and Professional Services
- Los Angeles, CA (16 miles from Cypress, CA)
- 23 hours ago
- Los Angeles, CA (16 miles from Cypress, CA)
- 23 hours ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
- Los Angeles, CA (16 miles from Cypress, CA)
- 23 hours ago
- Los Angeles, CA (16 miles from Cypress, CA)
- 23 hours ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Customer Service Reprsentative
- Irvine, CA (17 miles from Cypress, CA)
- 1 day ago
- Irvine, CA (17 miles from Cypress, CA)
- 1 day ago
A small, close-knit company is seeking a reliable and professional Administrative Assistant to provide daily support to the General Manager and CEO. The ideal candidate will have strong invoicing...
Customer Service Center Associate (50.25)
- San Dimas, CA (24 miles from Cypress, CA)
- 1 day ago
- San Dimas, CA (24 miles from Cypress, CA)
- 1 day ago
Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities...
NOW HIRING PART-TIME CUSTOMER SERVICE (Spanish/English)
- Pasadena, CA (23 miles from Cypress, CA)
- 1 day ago
- Pasadena, CA (23 miles from Cypress, CA)
- 1 day ago
ESTAMOS CONTRATANDO SERVICIO AL CLIENTE MEDIO TIEMPO (Espanol/Ingles) Were looking for bilingual (Spanish & English) people 18 and older to help with appointment setting and customer service in...
Demographic Data for Cypress, CA
Moving to Cypress, CA? Find some basic demographic data about Cypress, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cypress, CA
Highest Education Level
Customer Service Representatives in Cypress, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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