Customer Service Representative Jobs in Glendale, AZ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

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Alpha The Agency

Management Trainee

Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...

Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....

Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...

ENTRY LEVEL - Customer Service Rep - Mon-Fri

  • Chandler, AZ (23 miles from Glendale, AZ)
  • 6 hours ago
  • Chandler, AZ (23 miles from Glendale, AZ)
  • 6 hours ago

JOIN GROWING CALL CENTER IN VALLEY!!! ENTRY LEVEL - Customer Service Rep PAY: $22/hour ENTRY LEVEL - Customer Service Rep REQUIREMENTS: 1+ years of Customer Service experience (Retail and...

Retail - Customer Service / Morning Stocker

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 7 hours ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 7 hours ago

Store - PHX-TRAMONTO, AZ Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative / Customer Advocate

  • Tempe, AZ (18 miles from Glendale, AZ)
  • 7 hours ago
  • Tempe, AZ (18 miles from Glendale, AZ)
  • 7 hours ago

Customer Service Representative / Customer Advocate Tempe, AZ *NEW* Customer Care Advocate Position Ready to build your career?...

Customer Service Representative 1, 2, & 3

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 10 hours ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 10 hours ago

CUSTOMER SERVICE REPRESENTATIVE 1, 2, & 3 Job Location: Address: 1801 W....

Client Service Representative, National Accounts

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 11 hours ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 11 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Clerk

  • Laveen, AZ (13 miles from Glendale, AZ)
  • 11 hours ago
  • Laveen, AZ (13 miles from Glendale, AZ)
  • 11 hours ago

A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help...

Customer Service Representative

  • Phoenix, AZ (4 miles from Glendale, AZ)
  • 15 hours ago
  • Phoenix, AZ (4 miles from Glendale, AZ)
  • 15 hours ago

Requisition Number: 199391 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service Representative 1

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 16 hours ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 16 hours ago

DES is seeking an experienced and highly motivated individual to join our team as a Customer Service Representative 1....

Loss Prevention Customer Service Associate I

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 22 hours ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 22 hours ago

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Representative - Phoenix, AZ

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 23 hours ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 23 hours ago

Summary: A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with...

Part-Time Remote Customer Service Representative

  • Anthem, AZ (22 miles from Glendale, AZ)
  • 23 hours ago
  • Anthem, AZ (22 miles from Glendale, AZ)
  • 23 hours ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Representative - PART TIME

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 1 day ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 1 day ago

Customer Service Representatives – Work from Home! Now hiring PART TIME staff until July 2025 Must be located in the state of Arizona Why Join Us?...

Remote Work

Demographic Data for Glendale, AZ

Moving to Glendale, AZ? Find some basic demographic data about Glendale, AZ below.

Local
National
307,441
5,461
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Glendale, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Glendale, AZ offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Glendale, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

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