Customer Service Manager Jobs in Myrtle Beach, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Airport Customer Service Supervisor (Spirit) - MYR
- Myrtle Beach, SC
- 4 days ago
- Myrtle Beach, SC
- 4 days ago
General information Job Title Airport Customer Service Supervisor (Spirit) - MYR Date Thursday, April 10, 2025 State South Carolina City Myrtle Beach Base Pay Rate: $ 19.00 Full/Part Time Full...
MUSC Health at Home by BAYADA has an immediate opening for a Client Services Manager in our Myrtle Beach, SC Home Health Office. If you are looking for an exciting career opportunity in a growing...
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
General information Job Title Airport Customer Service Supervisor - MYR Date Tuesday, April 1, 2025 State South Carolina City Myrtle Beach Base Pay Rate: $ 19.00 Full/Part Time Full Time Exempt or...
Insight Global is actively working with one of the nation's top residential builders to identify a Customer Care Manager for the Myrtle Beach, SC market. Responsibilities: - Manage escalated and...
Store - MYRTLE BEACH, SCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Client Service Coordinator (Part Time) - 005274
- Myrtle Beach, SC
- 90+ days ago
- Myrtle Beach, SC
- 90+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Demographic Data for Myrtle Beach, SC
Moving to Myrtle Beach, SC? Find some basic demographic data about Myrtle Beach, SC below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Myrtle Beach, SC
Highest Education Level
Customer Service Managers in Myrtle Beach, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
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