Customer Service Manager Jobs in South Carolina
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
ADP is hiring a Sr. Relationship Manager Client support at ADP: It's all about enabling the clients we serve to be more effective employers. You can make it happen by collaborating with other ADP...
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
Summary Provides direction and guidance to customer service, claims processing, and/or appeals staff for multiple operational areas. Description Logistics: PGBA - One of BlueCross BlueShield's...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may...
Ardurra is looking to hire an experienced Water/Wastewater Client Services Manager to join our team in our Columbia, SC office. Our innovative water and wastewater engineers collaborate closely...
Airport Customer Service Supervisor (Spirit) - MYR
- Myrtle Beach, SC
- 4 days ago
- Myrtle Beach, SC
- 4 days ago
General information Job Title Airport Customer Service Supervisor (Spirit) - MYR Date Thursday, April 10, 2025 State South Carolina City Myrtle Beach Base Pay Rate: $ 19.00 Full/Part Time Full...
Summary Provides direction and guidance to customer service, claims processing, and/or appeals staff for multiple operational areas. Description Logistics: PGBA - O ne of BlueCross BlueShield's...
FT Assistant Manager Customer Service Posting Date: 04/10/2025 Location: Bluffton, SC Category/Area of Expertise: Retail Operations Job Requisition: 319824 Address: USA-SC-Bluffton-1008 Fording...
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
MUSC Health at Home by BAYADA has an immediate opening for a Client Services Manager in our Myrtle Beach, SC Home Health Office. If you are looking for an exciting career opportunity in a growing...
Job ID Number** R5151 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** Do you have a passion for developing, coaching, and motivating a team? We are looking for a...
Job Description: The Retail Customer Service Supervisor is responsible for overseeing and coordinating the day-to-day customer service operations within a retail setting. This role focuses on...
Senior Director, Client Services Account Management, Healthplans - Remote
- Columbia, SC
- 7 days ago
- Columbia, SC
- 7 days ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by...
Remote WorkDemographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in South Carolina
Highest Education Level
Customer Service Managers in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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