Call Center Representative Jobs in South Carolina
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Associate, Full Time, First and Second Shift
- Greenwood, SC
- 2 days ago
- Greenwood, SC
- 2 days ago
1.Call Center Associates consistently practice Food & Nutrition's standard of service to ensure all work performed and product produced is safe, of high quality, consistent, neat, accurate and...
SALARY: Starting at $16 Training pay of $15 per hour SCHEDULE: Full Time opportunities 9am-5pm or 9am-6pm post training Completely closed on Sunday's What Capital Vacations can offer YOU: Great...
Training: Call Center Representatives will participate in a training program to ensure they have the knowledge and skills to successfully perform their job....
Join Dynata's Virtual Call Center team as a bilingual part-time telephone interviewer and earn extra cash remotely! We are looking for talented bilingual call center survey agents to perform...
Now Hiring: Call Center Associate Full-Time Remote Position Pay: $37 - $40/hr + Performance Bonuses & Full Benefits We are looking for a **Remote Call Center Associate** to assist customers with...
Remote WorkSenior Contact Center Representative - Business Banking Support
- Columbia, SC
- 7 days ago
- Columbia, SC
- 7 days ago
We are seeking a highly motivated and enthusiastic individual for the role of BPO SPE Voice. The ideal candidate will have 2 to 4 years of experience in customer voice work. This is a...
Remote WorkMortgage Customer Support (remote) This is a remote position open to any qualified applicant in the United States. Job Summary Interact over the phone or by chat with customers and internal team...
Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform....
Description: Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks....
Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : The HR Contact Center Representative is the primary point of contact to help triage and resolve...
Remote WorkPossess at least 2 years of call center experience. Exhibit strong communication skills and the ability to handle inquiries with professionalism....
Possess at least 2 years of call center experience. Exhibit strong communication skills and the ability to handle inquiries with professionalism....
Call Center Representative / Patient Engagement Advocate
- Charleston, SC
- 26 days ago
- Charleston, SC
- 26 days ago
The Patient Engagement Advocate (Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being....
Remote WorkCall Center Representative / Patient Engagement Advocate (Temp-to-Perm)
- Charleston, SC
- 60+ days ago
- Charleston, SC
- 60+ days ago
The Patient Engagement Advocate (Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being....
Remote WorkClinical Call Center Representative (CCMA)
- Little River, SC
- 60+ days ago
- Little River, SC
- 60+ days ago
Clinical Call Center Representative (CCMA) POSITION SUMMARY: The Clinical Call Center Representative provides patient services for patients who initiate a call related to their health care needs....
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in South Carolina
Highest Education Level
Call Center Representatives in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- Account Management
- High School Diploma
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Typing
- Microsoft Outlook
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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