Customer Service Manager Jobs in Oregon
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE. At Ryder, our most important competitive...
Join Our Team at Family Resource Home Care! At Family Resource Home Care, we provide high-quality, compassionate care that helps our clients maintain their independence and improve their quality...
Were seeking a seasoned Customer Service Manager with deep experience in D2C e-commerce and analytical sharpness....
Were seeking a seasoned Customer Service Manager with deep experience in D2C e-commerce and analytical sharpness....
Were seeking a seasoned Customer Service Manager with deep experience in D2C e-commerce and analytical sharpness....
Were seeking a seasoned Customer Service Manager with deep experience in D2C e-commerce and analytical sharpness....
Were seeking a seasoned Customer Service Manager with deep experience in D2C e-commerce and analytical sharpness....
Were seeking a seasoned Customer Service Manager with deep experience in D2C e-commerce and analytical sharpness....
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Job ID Number** R5151 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** Do you have a passion for developing, coaching, and motivating a team? We are looking for a...
Passionate about assisting pets and their owners? Join the team at Barlow Trail Veterinary Hospital! We're on the lookout for a warm and empathetic Veterinary Receptionist to become part of our...
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Summary** GE Healthcare is seeking a driven, results-oriented Customer Success Manager (CSM) to join our Computed Tomography (CT) Business. As a CSM, you'll be on the front lines building...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Marcola, OR
- 8 days ago
- Marcola, OR
- 8 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Oregon
Highest Education Level
Customer Service Managers in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
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