Customer Service Representative Jobs in Oregon
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Bilingual Customer Service Specialist (Spanish)
- Springfield, OR
- 14 days ago
- Springfield, OR
- 14 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Warehouse Specialist Customer Service and Logistics
- Oak Grove, OR
- 21 days ago
- Oak Grove, OR
- 21 days ago
Warehouse Specialist Customer Service and Logistics At our Company, we grow People, Brands, and Businesses! We are seeking a talented Customer Service & Logistics Specialist to support the brand...
Loen Nursery is a Wholesale Nursery that grows and supplies a very large selection of all kinds of plants to the wholesale trade contractors, re-wholesalers, and garden centers. We are looking for...
Customer Service Guide (Human Services Specialist 1). Bilingual English/Spanish Preferred
- White City, OR
- 1 hour ago
- White City, OR
- 1 hour ago
Initial Posting Date: 04/18/2025 Application Deadline: 04/27/2025 Agency: Department of Human Services Salary Range: $3,429 - $4,622 Position Type: Employee Position Title: Customer Service Guide...
We are hiring a food & customer service professional to join the team at Shimshon/Barrio indoor food stall at The Grove in NWX. If you love cooking quality food and you're looking for an...
Department : Member Relations Reports To : Branch Manager Classification : Non-Exempt About Rogue Credit Union : Rogue Credit Union is a member-owned, not-for-profit financial cooperative...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Our client, a leader in logistics and customer service, is seeking a Customer Service Rep I to join their team. As a Customer Service Rep I, you will be part of the customer support department,...
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Registered Client Service Associate Morgan Stanley - 3.8 Lake Oswego, OR Job Details Full-time Estimated: $34K - $82.3K a year 16 hours ago Qualifications Microsoft Powerpoint Microsoft Word...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Portland, OR
- 9 hours ago
- Portland, OR
- 9 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Team Member - Part Time Seasonal
- Portland, OR
- 13 hours ago
- Portland, OR
- 13 hours ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Job Summary The Customer Service Representative position has full accountability for post-sales customer interactions and satisfaction....
The Customer Service Representative is a customer service focused position and is the first point of contact for our hospital....
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oregon
Highest Education Level
Customer Service Representatives in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Baking
- Customer Support
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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