Customer Service Representative Jobs in Oregon
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Customer Service Advisor, Remote $17.31 per hour + Performance Based Bonuses Full Time Schedules Between the Hours of 7am 12am CST Health Benefits Start Day One! Are you a problem-solver who...
Remote WorkThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Position Title: Hybrid Email Customer Service Specialist Department: Scheduling Dept Reports To: Call Center Manager Schedule: Full Time - 40 hours; Monday - Friday, 9 hour shifts Salary Range:...
Company Name: Linguava Interpreters Title of Position: Customer Service Interpreter Specialist – Scheduling Dept Position Type: Full-Time / Hourly Location : 12106 NE Marx St, Portland, OR...
Remote WorkHybrid Customer Service Specialist - Overnight/Weekend Support
- Portland, OR
- 1 hour ago
- Portland, OR
- 1 hour ago
Position Title: Hybrid Customer Service Specialist - Overnight/Weekend Support Department: Scheduling Dept Reports To: Call Center Manager Schedule: Full Time - 36 hours; Friday- Sunday 12 hour...
Position Title: Hybrid Customer Service Specialist Department: Scheduling Dept Reports To: Call Center Manager Schedule: Full Time - 40 hours; Monday - Friday, 9 hour shifts Salary Range:...
Hybrid Customer Service Specialist - Evening Support
- Portland, OR
- 1 hour ago
- Portland, OR
- 1 hour ago
Position Title: Hybrid Customer Service Specialist - Evening Support Department: Scheduling Dept Reports To: Call Center Manager Schedule: Full Time - 40 hours; Monday- Friday 9- hour shifts...
Seasonal Customer Service Representative - Eugene Airport
- Eugene, OR
- 1 hour ago
- Eugene, OR
- 1 hour ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Job DescriptionWe are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Guide (Human Services Specialist 1). Bilingual English/Spanish Preferred
- OR
- 7 hours ago
- OR
- 7 hours ago
Initial Posting Date: 03/10/2025 Application Deadline: 03/24/2025 Agency: Department of Human Services Salary Range: $3,429 - $4,622 Position Type: Employee Position Title: Customer Service Guide...
Client Service Specialist - Float Retail Banking Group Beaverton, Oregon Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oregon
Highest Education Level
Customer Service Representatives in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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