Customer Service Manager Jobs in Bridgewater, NJ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Retail Customer Service Supervisor
- East Brunswick, NJ (15 miles from Bridgewater, NJ)
- 18 hours ago
- East Brunswick, NJ (15 miles from Bridgewater, NJ)
- 18 hours ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Software Engineering Senior Manager - Customer Relationship Management
- Woodbridge, NJ (17 miles from Bridgewater, NJ)
- 1 day ago
- Woodbridge, NJ (17 miles from Bridgewater, NJ)
- 1 day ago
About this role:** Wells Fargo is seeking a Software Engineering Senior Manager, as part of the Wealth & Investment Management Technology. Learn more about the career areas and lines of business...
Managing Director of Client Services-Private Equity Fund Accounting
- West Orange, NJ (23 miles from Bridgewater, NJ)
- 1 day ago
- West Orange, NJ (23 miles from Bridgewater, NJ)
- 1 day ago
Managing Director of Client Services-Private Equity Fund Accounting West Orange NJ, or Wilmington, DE Monday through Friday 9:00 a.m. to 6:00 p.m. Hybrid Work Schedule Candidates for this position...
- Piscataway, NJ (8 miles from Bridgewater, NJ)
- 2 days ago
- Piscataway, NJ (8 miles from Bridgewater, NJ)
- 2 days ago
Job Description: Job brief We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation....
Technical Customer Experience Manager
- Iselin, NJ (15 miles from Bridgewater, NJ)
- 3 days ago
- Iselin, NJ (15 miles from Bridgewater, NJ)
- 3 days ago
The application window is expected to close on: 5/2/24. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. The preferred work...
WE KNOW THAT BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be a part of team that has been providing the American Dream of homeownership to families for...
- Summit, NJ (15 miles from Bridgewater, NJ)
- 4 days ago
- Summit, NJ (15 miles from Bridgewater, NJ)
- 4 days ago
Job Summary The Customer Service Sr. Manager position will set strategic direction, priorities and goals for the functional area; educate team to ensure employees understand how routine functions,...
Infosys is seeking an Associate Manager of Client Services. The Associate ManagerClient Services (AMCS) is responsible for all client interfaces within the assigned accounts' scope. The AMCS works...
- Princeton, NJ (15 miles from Bridgewater, NJ)
- 4 days ago
- Princeton, NJ (15 miles from Bridgewater, NJ)
- 4 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
- Parsippany, NJ (21 miles from Bridgewater, NJ)
- 8 days ago
- Parsippany, NJ (21 miles from Bridgewater, NJ)
- 8 days ago
Job Overview Provides operational leadership (staffing and budgeting) for a group of client service professionals with primary responsibility for client service in their domain. Focuses on...
0761 - Profile Sales - CSCO - CUSTOMER SERVICE COORDINATOR
- Livingston, NJ (20 miles from Bridgewater, NJ)
- 10 days ago
- Livingston, NJ (20 miles from Bridgewater, NJ)
- 10 days ago
0761 - Profile Sales - CSCO - CUSTOMER SERVICE COORDINATOR Req #624 9 Peach Tree Hill Rd, Livingston, NJ 07039, USA Job Description Posted Monday, February 3, 2025 at 10:00 PM TITLE: Customer...
- Woodbridge, NJ (17 miles from Bridgewater, NJ)
- 11 days ago
- Woodbridge, NJ (17 miles from Bridgewater, NJ)
- 11 days ago
Strengthening and empowering all of the communities we serve. About BookingsCloud BookingsCloud is on a mission to help professional vacation rental managers take back control of their direct...
- Whippany, NJ (18 miles from Bridgewater, NJ)
- 11 days ago
- Whippany, NJ (18 miles from Bridgewater, NJ)
- 11 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Cedar Knolls, NJ (17 miles from Bridgewater, NJ)
- 11 days ago
- Cedar Knolls, NJ (17 miles from Bridgewater, NJ)
- 11 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Whippany, NJ (18 miles from Bridgewater, NJ)
- 18 days ago
- Whippany, NJ (18 miles from Bridgewater, NJ)
- 18 days ago
Introduction Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses,...
Demographic Data for Bridgewater, NJ
Moving to Bridgewater, NJ? Find some basic demographic data about Bridgewater, NJ below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Bridgewater, NJ
Highest Education Level
Customer Service Managers in Bridgewater, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Listening
- Closing
- Telephone Skills
- Retail
- Salesforce
- Friendliness
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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