Call Center Representative Jobs in Bridgewater, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Treasury Management Client Support Specialist
- Woodbridge, NJ (17 miles from Bridgewater, NJ)
- 2 days ago
- Woodbridge, NJ (17 miles from Bridgewater, NJ)
- 2 days ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
Contact Center Representative - Edison
- Edison, NJ (12 miles from Bridgewater, NJ)
- 5 days ago
- Edison, NJ (12 miles from Bridgewater, NJ)
- 5 days ago
Contact Center Representative - EdisonHMH HOSPITALS CORPORATIONEdison, New Jersey Apply ( + **Requisition #** 2024-140190 + **Shift** Day + **Status** Full Time with Benefits **Overview** Our team...
Client Support Specialist Princeton University
- Princeton, NJ (15 miles from Bridgewater, NJ)
- 8 days ago
- Princeton, NJ (15 miles from Bridgewater, NJ)
- 8 days ago
Client Support Specialist US-NJ-Princeton Job ID: 2025-20452 Type: Full-Time # of Openings: 1 Category: Information Technology Overview The Client Support Specialist provides IT software and...
Call Center Representative - High Call Volume
- Morristown, NJ (14 miles from Bridgewater, NJ)
- 16 days ago
- Morristown, NJ (14 miles from Bridgewater, NJ)
- 16 days ago
Don't worry if you don't have previous call center experience, we are happy to teach you! This position will be in the Call Center and be responsible for high call volumes....
- Morristown, NJ (14 miles from Bridgewater, NJ)
- 16 days ago
- Morristown, NJ (14 miles from Bridgewater, NJ)
- 16 days ago
At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and...
- Pennington, NJ (20 miles from Bridgewater, NJ)
- 25 days ago
- Pennington, NJ (20 miles from Bridgewater, NJ)
- 25 days ago
Center Representative Shift: Monday - Friday, 8 AM - 5 PM Pay Rate: $18.50/HR We are seeking a Call Center Representative to join the Abandoned Property Team....
Contact Center Representative, Branchburg, NJ
- Branchburg, NJ (7 miles from Bridgewater, NJ)
- 30+ days ago
- Branchburg, NJ (7 miles from Bridgewater, NJ)
- 30+ days ago
Financial Resources FCU has been designated one of the Best Places to Work in NJ since 2022! At FRFCU, we are "putting people first" and that starts with our employees! Come see why our team...
- Princeton, NJ (15 miles from Bridgewater, NJ)
- 60+ days ago
- Princeton, NJ (15 miles from Bridgewater, NJ)
- 60+ days ago
Overview The Client Support Specialist provides IT software and hardware support to faculty, students, and staff at Princeton University. The Client Support Specialist must be familiar with a...
Demographic Data for Bridgewater, NJ
Moving to Bridgewater, NJ? Find some basic demographic data about Bridgewater, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bridgewater, NJ
Highest Education Level
Call Center Representatives in Bridgewater, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Energetic
- Technical Support
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- Account Management
- High School Diploma
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Typing
- Microsoft Outlook
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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