Customer Service Manager Jobs in Avon, IN
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Indianapolis, IN (15 miles from Avon, IN)
- 2 days ago
- Indianapolis, IN (15 miles from Avon, IN)
- 2 days ago
Our Company ResCare Community Living Overview Do you have a passion for establishing partnerships and strategies in achieving organizational excellence? Our Business Development & Sales teams...
Regional Customer Experience Manager
- Indianapolis, IN (15 miles from Avon, IN)
- 2 days ago
- Indianapolis, IN (15 miles from Avon, IN)
- 2 days ago
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
Client Services Coordinator - Marketing
- Indianapolis, IN (15 miles from Avon, IN)
- 4 days ago
- Indianapolis, IN (15 miles from Avon, IN)
- 4 days ago
Client Services Coordinator - Marketing CBRE - 3.6 Indianapolis, IN Job Details Full-time Estimated: $46.1K - $55.9K a year 22 hours ago Benefits Paid holidays Health insurance Dental insurance...
- Indianapolis, IN (15 miles from Avon, IN)
- 10 days ago
- Indianapolis, IN (15 miles from Avon, IN)
- 10 days ago
Our SaaS client is looking for an experienced Client Success Manager to provide ongoing support for 6-8 of their pharmaceutical clients. Responsibilities begin at the implementation phase of the...
- Indianapolis, IN (15 miles from Avon, IN)
- 10 days ago
- Indianapolis, IN (15 miles from Avon, IN)
- 10 days ago
Wilson Language Training Customer Success Manager in Indianapolis , Indiana Customer Success Manager Department: Customer Experience Location: Here at Wilson Language Training, we are committed to...
Customer Success Manager - Cisco
- Indianapolis, IN (15 miles from Avon, IN)
- 12 days ago
- Indianapolis, IN (15 miles from Avon, IN)
- 12 days ago
Summary Responsible for ongoing success of Logicalis' portfolio of large, enterprise customers. Works cross-functionally with multiple internal teams to ensure alignment with customer objectives....
Retail Customer Service Supervisor
- Indianapolis, IN (15 miles from Avon, IN)
- 13 days ago
- Indianapolis, IN (15 miles from Avon, IN)
- 13 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
- Indianapolis, IN (15 miles from Avon, IN)
- 13 days ago
- Indianapolis, IN (15 miles from Avon, IN)
- 13 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Associate Customer Success Manager
- Indianapolis, IN (15 miles from Avon, IN)
- 18 days ago
- Indianapolis, IN (15 miles from Avon, IN)
- 18 days ago
Verint Systems, Inc. Associate Customer Success Manager in Indianapolis , Indiana At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Indianapolis, IN (15 miles from Avon, IN)
- 20 days ago
- Indianapolis, IN (15 miles from Avon, IN)
- 20 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Indianapolis, IN (15 miles from Avon, IN)
- 21 days ago
- Indianapolis, IN (15 miles from Avon, IN)
- 21 days ago
POSITION SUMMARY: The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste...
Taft Hartley Client Service Manager
- Lebanon, IN (19 miles from Avon, IN)
- 25 days ago
- Lebanon, IN (19 miles from Avon, IN)
- 25 days ago
center experience is an asset When you join our team: We'll empower you to learn and grow the career you want....
Full Time Customer Service Manager
- Indianapolis, IN (15 miles from Avon, IN)
- 25 days ago
- Indianapolis, IN (15 miles from Avon, IN)
- 25 days ago
Store - INDY-TRADERS POINTE, IN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Carmel, IN (18 miles from Avon, IN)
- 25 days ago
- Carmel, IN (18 miles from Avon, IN)
- 25 days ago
Store - INDY-WESTFIELD, IN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Store - INDY-AVON, IN Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver...
Demographic Data for Avon, IN
Moving to Avon, IN? Find some basic demographic data about Avon, IN below.
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Salary for Customer Service Manager Jobs in Avon, IN
Highest Education Level
Customer Service Managers in Avon, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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