Customer Service Manager Jobs in Canton, GA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Alpharetta, GA (15 miles from Canton, GA)
- 5 days ago
- Alpharetta, GA (15 miles from Canton, GA)
- 5 days ago
ADP is hiring a Sr. Relationship Manager Client support at ADP: It's all about enabling the clients we serve to be more effective employers. You can make it happen by collaborating with other ADP...
- Alpharetta, GA (15 miles from Canton, GA)
- 23 hours ago
- Alpharetta, GA (15 miles from Canton, GA)
- 23 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- Roswell, GA (15 miles from Canton, GA)
- 4 days ago
- Roswell, GA (15 miles from Canton, GA)
- 4 days ago
The Position Customer Service Manager Job Summary The Customer Service Manager will oversee Customer Service representatives; responsible for providing a strong customer experience through accurate...
Customer Experience Manager - Victoria's Secret - Avenue at Forsyth - Cumming, GA
- Cumming, GA (19 miles from Canton, GA)
- 5 days ago
- Cumming, GA (19 miles from Canton, GA)
- 5 days ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
Customer Care Manager II (Cumming Area)
- Alpharetta, GA (15 miles from Canton, GA)
- 8 days ago
- Alpharetta, GA (15 miles from Canton, GA)
- 8 days ago
***CUMMING AREA*** Primary Job Responsibilities Conduct in-person homeowner assessments on an as-needed basis: Determine if a corrective work order is needed Lead root-cause analysis Schedule,...
Customer Service/Admin Assistant
- Marietta, GA (20 miles from Canton, GA)
- 8 days ago
- Marietta, GA (20 miles from Canton, GA)
- 8 days ago
The Customer Service/ Administrative Assistant facilitates the assigned department's efficient operation by performing various clerical and administrative tasks. Pay: $20/hour- Increase after 3...
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
- Alpharetta, GA (15 miles from Canton, GA)
- 8 days ago
- Alpharetta, GA (15 miles from Canton, GA)
- 8 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are...
- Alpharetta, GA (15 miles from Canton, GA)
- 9 days ago
- Alpharetta, GA (15 miles from Canton, GA)
- 9 days ago
Overview Jackson and Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with...
- Atlanta, GA (24 miles from Canton, GA)
- 11 days ago
- Atlanta, GA (24 miles from Canton, GA)
- 11 days ago
Location Address: 123 Main Street, Atlanta, Georgia 30346 Work Shift: Salary Exempt (United States of America)Job Summary: The Customer Experience Manager is responsible for delivering exceptional...
Remote WorkStore - ATL-CANTON, GA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
- Cumming, GA (19 miles from Canton, GA)
- 15 days ago
- Cumming, GA (19 miles from Canton, GA)
- 15 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Alpharetta, GA (15 miles from Canton, GA)
- 20 days ago
- Alpharetta, GA (15 miles from Canton, GA)
- 20 days ago
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+...
- Alpharetta, GA (15 miles from Canton, GA)
- 26 days ago
- Alpharetta, GA (15 miles from Canton, GA)
- 26 days ago
Why Us: With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions,...
- Marietta, GA (20 miles from Canton, GA)
- 30+ days ago
- Marietta, GA (20 miles from Canton, GA)
- 30+ days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Demographic Data for Canton, GA
Moving to Canton, GA? Find some basic demographic data about Canton, GA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Canton, GA
Highest Education Level
Customer Service Managers in Canton, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Salesforce
- Friendliness
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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