Customer Service Manager Jobs in Tampa, FL
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Advanced Systems Inc. of Suncoast
- Tampa, FL (5 miles from Tampa, FL)
- 11 days ago
- Advanced Systems Inc. of Suncoast
- Tampa, FL (5 miles from Tampa, FL)
- 11 days ago
CUSTOMER SERVICE COORDINATOR ABOUT THE JOB: Become part of a growing business in the exciting construction industry. Advanced Systems, Inc. of Suncoast is one of Tampa Bay’s Premier Flooring...
Client Service Coordinator - 001169
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 12 hours ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 12 hours ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Job Title - Client Service Manager - Water Resources Location - Minneapolis, Minnesota, West Palm Beach Florida Job Type - Hybrid, Onsite ABOUT STANLEY CONSULTANTS Improving Lives Since 1913....
Customer Service Administrator 1
- Thonotosassa, FL (15 miles from Tampa, FL)
- 1 day ago
- Thonotosassa, FL (15 miles from Tampa, FL)
- 1 day ago
As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may...
- Largo, FL (21 miles from Tampa, FL)
- 1 day ago
- Largo, FL (21 miles from Tampa, FL)
- 1 day ago
Store - TAMPA-LARGO, FL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Full-Time Customer Service Supervisor
- Westchase, FL (12 miles from Tampa, FL)
- 2 days ago
- Westchase, FL (12 miles from Tampa, FL)
- 2 days ago
Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...
Customer Success Manager - Provider REQUISITION ID: 4508 Location: Tampa, FL Travel Requirement: 20% Inovalon was founded in 1998 on the belief that technology, and data specifically, would...
Customer Service Manager / Dispatcher
- Largo, FL (21 miles from Tampa, FL)
- 4 days ago
- Largo, FL (21 miles from Tampa, FL)
- 4 days ago
We are HVAC and Roofing Company seeking a Customer Service Manager / Dispatcher to oversee our customer service team and manage the dispatching of service technicians for our growing air conditioning...
The role of Customer Success Manager is responsible for retaining, building and growing the software and licensing customer base. This key strategic position requires a customer focused...
Senior Manager Customer Service
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 4 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 4 days ago
Contract: [[cust_TypeOfContract]] Compensation: [[salaryMin]] If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic...
- Clearwater, FL (19 miles from Tampa, FL)
- 4 days ago
- Clearwater, FL (19 miles from Tampa, FL)
- 4 days ago
Position Description Client Service Coordinator - Job Description.docx 1 of 3 Last Revised: 08/20/2013 JP JOB TITLE Client Service Coordinator TEAM Hospital FUNCTION, FAMILY Service Operations...
Client Service Coordinator - 002771
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 4 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 4 days ago
Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the...
Customer Experience Manager - 946/Tyrone
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 4 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 4 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Integrated Power Services Careers - Customer Service Coordinator
- Riverview, FL (11 miles from Tampa, FL)
- 5 days ago
- Riverview, FL (11 miles from Tampa, FL)
- 5 days ago
IPS is seeking dedicated Customer Service Coordinator to be the backbone of our innovative team. At IPS, we know that great ideas and groundbreaking projects rely on exceptional support behind the...
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Tampa, FL
Highest Education Level
Customer Service Managers in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Friendliness
- Salesforce
- Customer Relationship Management
- Telephone Skills
- Conflict Resolution
- Retail
- High School Diploma
- Account Management
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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