Customer Service Manager Jobs in Colorado
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Coordinator - Fleet Services
- Commerce City, CO
- 15 days ago
- Commerce City, CO
- 15 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
Aviation Customer Relations Supervisor: Call Center - Denver International Airport
- Denver, CO
- 1 hour ago
- Denver, CO
- 1 hour ago
About Our Job With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose for you, and those who benefit...
About Checkr Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr's innovative technology and robust data platform help customers assess risk and...
- Littleton, CO
- 13 hours ago
- Littleton, CO
- 13 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
As a Health and Benefits Associate Director, you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and...
Integrated Power Services Careers - Customer Service Coordinator
- Denver, CO
- 13 hours ago
- Denver, CO
- 13 hours ago
taking, processing, investigation and resolution of customer complaints, and coordination of customer service objectives with shop operations Provide customer and sales correspondence, the tracing...
Veterinary Customer Service Coordinator in Greenwood Village, CO
- Greenwood Village, CO
- 13 hours ago
- Greenwood Village, CO
- 13 hours ago
Veterinary Client Service Coordinator Full-Time We are seeking a Client Service Coordinator with EXPERIENCE IN THE VETERINAY FIELD to join our team. We are a small 3 doctor general practice in...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Banfield Arvada 5285...
Account Manager, Global Medical Education Do you enjoy building successful customer relationships? Would you like to deliver a sales strategy that drives growth? About the Team Elsevier is the...
Store - DEN-BRIGHTON, CO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
The Director - Client Services will implement, lead and grow client engagement activities with our top strategic accounts. Work closely with and indirectly oversee team members from shared...
Professional Customer Relationship Manager - Account Executive
- Colorado Springs, CO
- 5 days ago
- Colorado Springs, CO
- 5 days ago
Professional Customer Relationship Manager - Account Executive OSAAVA Services View Employer's ProfileFOLLOW EMPLOYER Yesterday Secret Senior Level Career (10+ yrs experience) Management Colorado...
Posting Date 04/11/20252000 16th St, Denver, Colorado, 80202-5117, United States of America Job Overview: We are seeking a dynamic and results-driven Epic Client Success Manager to lead nephrology...
Summary** GE Healthcare is seeking a driven, results-oriented Customer Success Manager (CSM) to join our Computed Tomography (CT) Business. As a CSM, you'll be on the front lines building...
Integrated Service Desk Account Manager-Denver, CO (TS/SCI with poly)
- Denver, CO
- 7 days ago
- Denver, CO
- 7 days ago
443321BR** **Auto req ID:** 443321BR **Company:** CACI International Inc **Job Code:** IT Information Technology **Job Description:** **_ATTENTION MILITARY AFFILIATED JOB SEEKERS_** _- Our...
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
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Salary for Customer Service Manager Jobs in Colorado
Highest Education Level
Customer Service Managers in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
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