Customer Service Manager Jobs in Broomfield, CO
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Denver, CO (19 miles from Broomfield, CO)
- 1 day ago
- Denver, CO (19 miles from Broomfield, CO)
- 1 day ago
Customer Service / Admin Mile Hi Services 2418 W Evans Ave, Denver CO 80219 Ask for Crystal Monday-Friday 12pm-6pm Call For Phone Interview ... Local residential services company is looking for a...
- Littleton, CO (22 miles from Broomfield, CO)
- 1 day ago
- Littleton, CO (22 miles from Broomfield, CO)
- 1 day ago
Invite a friend About this Opportunity! Customer Service Supervisor (Full Time, Non-Exempt) Application Closing Deadline: For best consideration, please submit your application materials by 4:00...
Client Service Coordinator - 001343
- Thornton, CO (8 miles from Broomfield, CO)
- 3 days ago
- Thornton, CO (8 miles from Broomfield, CO)
- 3 days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Customer Success Manager - GRC Success
- Denver, CO (19 miles from Broomfield, CO)
- 3 days ago
- Denver, CO (19 miles from Broomfield, CO)
- 3 days ago
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by...
Customer Success Manager - Power and Renewables
- Denver, CO (19 miles from Broomfield, CO)
- 3 days ago
- Denver, CO (19 miles from Broomfield, CO)
- 3 days ago
Account Director, Power & Renewables Why YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower...
IT Technical Client Success Manager II
- Denver, CO (19 miles from Broomfield, CO)
- 4 days ago
- Denver, CO (19 miles from Broomfield, CO)
- 4 days ago
Requirements Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team...
Remote WorkCustomer Success Manager - Enterprise Accounts (Remote)
- Denver, CO (19 miles from Broomfield, CO)
- 4 days ago
- Denver, CO (19 miles from Broomfield, CO)
- 4 days ago
Motorola Solutions, Inc. Customer Success Manager - Enterprise Accounts (Remote) in Denver , Colorado Company Overview At Motorola Solutions, we believe that everything starts with our people....
Remote WorkRetail Manager- Customer Experience Manager FT
- Denver, CO (19 miles from Broomfield, CO)
- 4 days ago
- Denver, CO (19 miles from Broomfield, CO)
- 4 days ago
Store - DEN-COLORADO BLVD, CO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Denver, CO (19 miles from Broomfield, CO)
- 5 days ago
- Denver, CO (19 miles from Broomfield, CO)
- 5 days ago
Propelus delivers trusted and accurate healthcare compliance solutions, ensuring workforce requirements are met, fostering safety and supporting communities through seamless connectivity between...
- Denver, CO (19 miles from Broomfield, CO)
- 6 days ago
- Denver, CO (19 miles from Broomfield, CO)
- 6 days ago
This candidate has a proven history of client retention and growth, is an expert in building consultative relationships and is responsible for ensuring that every Trustpilot customer has a...
Part Time Customer Experience Manager
- Sheridan, CO (19 miles from Broomfield, CO)
- 6 days ago
- Sheridan, CO (19 miles from Broomfield, CO)
- 6 days ago
Store - DEN-SHERIDAN, CO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Retail Manager- Customer Experience Manager PT
- Denver, CO (19 miles from Broomfield, CO)
- 7 days ago
- Denver, CO (19 miles from Broomfield, CO)
- 7 days ago
Store - DEN-COLORADO BLVD, CODeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Westminster, CO (6 miles from Broomfield, CO)
- 7 days ago
- Westminster, CO (6 miles from Broomfield, CO)
- 7 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
- Littleton, CO (22 miles from Broomfield, CO)
- 7 days ago
- Littleton, CO (22 miles from Broomfield, CO)
- 7 days ago
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of...
- Denver, CO (14 miles from Broomfield, CO)
- 8 days ago
- Denver, CO (14 miles from Broomfield, CO)
- 8 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Demographic Data for Broomfield, CO
Moving to Broomfield, CO? Find some basic demographic data about Broomfield, CO below.
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Salary for Customer Service Manager Jobs in Broomfield, CO
Highest Education Level
Customer Service Managers in Broomfield, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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