Customer Service Representative Jobs in Broomfield, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lafayette, CO (7 miles from Broomfield, CO)
- 1 day ago
- Lafayette, CO (7 miles from Broomfield, CO)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Specialist - Full-time
- Aurora, CO (17 miles from Broomfield, CO)
- 2 days ago
- Aurora, CO (17 miles from Broomfield, CO)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Operations Lead
- Aurora, CO (17 miles from Broomfield, CO)
- 6 days ago
- Aurora, CO (17 miles from Broomfield, CO)
- 6 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : We are immediately hiring a Customer Service Operations Lead in Aurora, CO for our Supply Chain...
Customer Service Parts Coordinator
- Denver, CO (19 miles from Broomfield, CO)
- 19 days ago
- Denver, CO (19 miles from Broomfield, CO)
- 19 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
Customer Service - Self Storage Manager
- Englewood, CO (19 miles from Broomfield, CO)
- 1 hour ago
- Englewood, CO (19 miles from Broomfield, CO)
- 1 hour ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $19.15 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Arenas Customer Service Representative - Denver Arts and Venues
- Denver, CO (19 miles from Broomfield, CO)
- 8 hours ago
- Denver, CO (19 miles from Broomfield, CO)
- 8 hours ago
We are seeking a friendly and customer-focused Arenas Customer Service Representative to join our team....
Virtual Customer Service Associate II (Retirement Plans)
- Denver, CO (19 miles from Broomfield, CO)
- 8 hours ago
- Denver, CO (19 miles from Broomfield, CO)
- 8 hours ago
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% Job Description The world of...
Customer Service for Online Education Company
- Thornton, CO (8 miles from Broomfield, CO)
- 8 hours ago
- Thornton, CO (8 miles from Broomfield, CO)
- 8 hours ago
Full-time Monday-Friday 8am to 4pm. Front line staff position, assisting in registration, providing information, data entry & filing. Friendly, positive work environment! Bi-lingual in fluent...
Admin/ customer service representative
- Englewood, CO (19 miles from Broomfield, CO)
- 8 hours ago
- Englewood, CO (19 miles from Broomfield, CO)
- 8 hours ago
Apply in person Mon-Fri 8am-4pm Ask for Matt Small Automotive Recycling company looking for a Full-Time Customer Service Representative....
Automotive Customer Service Advisor
- Northglenn, CO (7 miles from Broomfield, CO)
- 8 hours ago
- Northglenn, CO (7 miles from Broomfield, CO)
- 8 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Longmont, CO (17 miles from Broomfield, CO)
- 8 hours ago
- Longmont, CO (17 miles from Broomfield, CO)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Amazon Locker+ Customer Service Associate
- Superior, CO (4 miles from Broomfield, CO)
- 9 hours ago
- Superior, CO (4 miles from Broomfield, CO)
- 9 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- Superior, CO (4 miles from Broomfield, CO)
- 9 hours ago
- Superior, CO (4 miles from Broomfield, CO)
- 9 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Henderson, CO (10 miles from Broomfield, CO)
- 9 hours ago
- Henderson, CO (10 miles from Broomfield, CO)
- 9 hours ago
EXPECTED RESULTS AND ACHIEVEMENTS Place Concrete Ready-Mix orders over the phone Communicate with Sales regarding customer project updates, product additions, and or project extensions Assist and...
- Englewood, CO (19 miles from Broomfield, CO)
- 10 hours ago
- Englewood, CO (19 miles from Broomfield, CO)
- 10 hours ago
Description Hourly Wage Estimate: $18.29 - $24.30 / hour Learn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors...
Demographic Data for Broomfield, CO
Moving to Broomfield, CO? Find some basic demographic data about Broomfield, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Broomfield, CO
Highest Education Level
Customer Service Representatives in Broomfield, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »